• Report: #606670

Complaint Review: Thane.com

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  • Submitted: Mon, May 24, 2010
  • Updated: Mon, May 24, 2010

  • Reported By: JulieTX — houston Texas United States of America
Thane.com
PO Box 9138 Pueblo, Colorado United States of America

Thane.com Thane USA, Thane International, Ab Doer Twist Thane overcharged by $200 and refuses to correct mistake! Pueblo, Colorado

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I purchased an Ab Doer Twist from Thane in March after watching an infomercial about their monthly billing plan. I called in April to give a new credit card number, but the rep changed my monthly billing status from the agreed upon $56 to "pay in full" without my authorization and without informing me of this change! I saw the charge of $256 on my May bank statement and called Thane. I was informed that they would only refund $25, since that was the amount that exceeded what I actually owed, but they could not fix their mistake. I was also informed that there are no supervisors.

This report was posted on Ripoff Report on 05/24/2010 11:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Thanecom/Pueblo-Colorado-81008/Thanecom-Thane-USA-Thane-International-Ab-Doer-Twist-Thane-overcharged-by-200-and-refu-606670. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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