- Report: #684367
Report - Rebuttal - Arbitrate
Complaint Review: The Acai Berry Company
The Acai Berry Company5231 SW 103 Drive Gainesville, Florida United States of America
The Acai Berry Company acaiberrycompany.com Charged my credit card but I never got what I ordered, later found charges from other companies on credit card Gainesville, Florida
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My wife ordered one bottle of MonaVie Fortified Juice and paid $39.84. They said it would be shipped in 3-5 days. A couple of weeks went by and we still didn't get the order. I called them to find out about my order and a customer service rep told me they shipped it but will look into it. Over a month went by and we still didn't get the bottle of MonaVie Juice. We called them numerous times and their customer service rep kept giving us the run around. Wegot tired of their BS and called thecredit card company to dispute the charge but that takes time to finalize. Then when we got our credit bill, there wasfour ununathorized charges on it from other companies! I had to call the credit card company to report it andcancel the card. What a nightmare, all over a stupid bottle of juice. They are abunch of lying thieves.
This report was posted on Ripoff Report on 01/19/2011 12:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Acai-Berry-Company/Gainesville-Florida-32608/The-Acai-Berry-Company-acaiberrycompanycom-Charged-my-credit-card-but-I-never-got-what-I-684367. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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