- Report: #765334
Report - Rebuttal - Arbitrate
Complaint Review: The Allure Apartments & Lofts
The Allure Apartments & Lofts3099 W Chapman Ave 3099 W Chapman Ave, California United States of America
The Allure Apartments & Lofts DBA Riverstone Residential Group, WA EMBEZZLEMENT 3099 W Chapman Ave, California
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Allure Apartments took $1,461.29 as a deposit on an apartment which I never moved into, never received a key, nothing. They wrote letters stating the refund amount(s) and never paid it. They never answer emails, just a scam to make me think I will get refund. This is a common thread with this company.
Aside from this, the staff is rude and this is posted all over the internet under Apartment Rental.com.
Riverstone Residential Group has been given an "F" rating by the BBB in three states.
They pose as a property management company; but in fact this is a large entity incorporated in Washington State, but headquartered in Dallas Texas. They "bank" on the fact people won't know who to name in Small Claims correctly.
Hope this information helps anyone before you decide to live anywhere managed by Riverstone.
This report was posted on Ripoff Report on 08/15/2011 10:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Allure-Apartments-Lofts/3099-W-Chapman-Ave-California-92868/The-Allure-Apartments-Lofts-DBA-Riverstone-Residential-Group-WA-EMBEZZLEMENT-3099-W-Cha-765334. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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