• Report: #680143

Complaint Review: The Answer Group

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  • Submitted: Fri, January 07, 2011
  • Updated: Fri, January 07, 2011

  • Reported By: R.T. — Santa maria California United States of America
The Answer Group
7562 Southgate Blvd. North Lauderdale, Florida United States of America
  • Phone: 954 720-4000
  • Web:
  • Category: Customer

The Answer Group TAG Fired me without any notification amongst other things North Lauderdale, Florida

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I am disabled and had a job for four years working with TAG. I worked from home evaluating their customer service agents. I was performing my duties over the Internet and ultimately became homeless after the death of my care taker. (my mom) I informed TAG of this and told my Supervisor that my productivity would be effected by this especially if I lost my inherited home to foreclosure. Well, with a 150,000 dollar mortgage while making 9.00 per hour with TAG, it was inescapable. My Superior at the time assured me that i would never lose my job at TAG. I was relieved and elated.

Well, after becoming destitute, losing mom's home, and my Internet connection. I had to perform my duties from the Library or from parking lots late at night via hotels while living out of my car. I ultimately wound up in a shelter in which to stay there I had to set aside a third of my monthly salary. While doing this, TAG decided to update their servers. They told us it would take 2 to 3 days. It took 2 whole weeks! I explained this to the shelter but there was not much they could do since it was their policy to let go those who would not put the agreed upon salary percentage into their shelter account.

This is what two weeks without pay did to me. I was asked to leave the shelter and have been homeless ever since. TAG being on Eastern time then required me to attend internet meetings 9:00 am their time (me being on Pacific meaning 6:00am my time) I had a difficult time finding an Internet connection since the Library opened at 10:00am! I explained my situation via email and was never replied to. After a month or so of missing these meetings after explaining why, I went to log into my work and could not get in. I was told that I was logged out of the system until I spoke to my Supervisor. It took 3 days to get them to answer the phone and told me that I had been fired by the company who contracted my work (NTI) and not anyone at TAG.

And, if NTI was willing to rehire me, I would get back to work with TAG. After contacting NTI. They told me it was TAG who fired me and would not give me a second chance. So, I lost my job, they wont give me unemployment and I'm stuck on the streets without any family to help me. Thank God for the Salvation army who provides a meal each day and the Department of Rehab (in turn providing me with 20 dollars of gas each month for my truck) I swear this is a true story and has been a real mental and emotional strain. Suicide has tempted me but I have a daughter that I don't want to devistate.


This report was posted on Ripoff Report on 01/07/2011 05:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Answer-Group/North-Lauderdale-Florida-33068/The-Answer-Group-TAG-Fired-me-without-any-notification-amongst-other-things-North-Lauderda-680143. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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