- Report: #919119
Report - Rebuttal - Arbitrate
Complaint Review: The Appliance Guy
The Appliance GuyInternet United States of America
The Appliance Guy Lemuel Elias Appliance Repair Rip Off Refrigerator Repair Internet
*Consumer Comment: unbelievable!!!
Two weeks later the same exact problem is happening. We called him back out and this time he said our Heater Assembly was burnt out. This was $65. My boyfriend was home and was watching him work. He noticed the part he was going to put in looked used and only had one bulb where as the part he was removing had two bulbs. He asked why was he putting a used part in our frig. and the answer was, don't worry this is going to fix the problem and if it doesn't I will come back and fix it for no charge. 24hrs later the same exact thing is happening and my boyfriend called Lemuel back and was told that he can not come over right now because his wife was admitted to the hospital but he will come as soon as possible.
That was two weeks ago. We ended up googling the part #, ordered it on line for $25 and found out he put an old Heater Assembly in as the double bulb has replaced the single bulb for some time now. This guy still has not called us back and will not answer when we call him.
This report was posted on Ripoff Report on 07/29/2012 05:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Appliance-Guy/internet/The-Appliance-Guy-Lemuel-Elias-Appliance-Repair-Rip-Off-Refrigerator-Repair-Internet-919119. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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