• Report: #591498

Complaint Review: The Billing Resource

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, April 09, 2010
  • Updated: Tue, April 13, 2010

  • Reported By: Jody — Pismo Beach California San Luis Obispo
The Billing Resource
Internet United States of America

The Billing Resource Brilliant Digitalent aka KAZAA Billed my home phone bill on multiple occassions during the last two years without my consent Internet

*UPDATE Employee: Billing Issues

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

The Billing Resource along with other third party companies have continously billed my home phone bill on multiple occassions during the last two years.  I have not and nver approved any such service.  So far ATT has credited my account for most of the erroneous charges, however, it is an ongoing problem.  Last month The Billing Resource was supposed to be blocked from my account so they could not bill me without my permission, however, they managed to keep billing me.

Other third Party Companies that have billed me in error are Enhanced Services Billing aka MYIPRODUCTS IMAIL and ILD Teleservices aka US CREDIT FIND

These companies are rude when you call them about the charges.  Enhanced Services Billing said they could not talk to me without me providing my social security number.  Which I didn't give and according to the FTC and FCC you dont have to give them your social.

I am still waiting for a $135 refund from these companies.

This report was posted on Ripoff Report on 04/09/2010 04:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Billing-Resource/internet/The-Billing-Resource-Brilliant-Digitalent-aka-KAZAA-Billed-my-home-phone-bill-on-multiple-591498. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on The Billing Resource

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Billing Issues

AUTHOR: Andrew - (United States of America)

Dear Jody,

We apologize for the unfortunate situation and the frustration this has caused you; we at Kazaa are very serious about our customer service and professionalism.

We would like to look more closely at this issue and fix it as quickly as possible.

Please call us toll free at: 1-800-270-9001, we would be glad to help you in any way.

Please state that you were asked to call in for an escalated billing issue.

Best Regards,

Kazaa Customer Support

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory