• Report: #1170833

Complaint Review: The Blue Dot

  • Submitted: Tue, August 19, 2014
  • Updated: Tue, August 19, 2014

  • Reported By: marty — west allis Wisconsin
The Blue Dot
Philadelphia, Pennsylvania USA

The Blue Dot $239 Junk Phone with no Refund Philadelphia Pennsylvania

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 On May 27th, 2014 I paid $239 for a Samsung Note thru Ebay.  I immediately had issues with it of which their customer service tried to help remedy.  After several unsuccessful attempts i finally indicated to Blue Dot that i wanted a refund.  They sent me postage to do so which i promptly sent back.  I waited almost a month and still hadn't received a refund.  I sent numerous emails and got no response.

I then reached to Ebay and they gave me the owners contact info (Chris 215 519 7310).  I called Chris and when he answered i told him the situation.  He actually seemed very surprised that i had his number and indicated he no longer did business with Ebay but to call him the following monday as he wasn't in front of a computer.  i tried calling/texting numerous times since then which were ignored.

I started seachign review on Blue Dot and of course dozens of people are saying the same thing that this company sells junk phones and doesn't refund money.  I don't understand how Ebay and other busineses can let this continue to happen.  I've reported them on the Better Busines Bureau as well. 

I also reached out to Ebay, Paypal, and my bank all of which are taking no responsiblity. 


This report was posted on Ripoff Report on 08/19/2014 01:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Blue-Dot/Philadelphia-Pennsylvania/The-Blue-Dot-239-Junk-Phone-with-no-Refund-Philadelphia-Pennsylvania-1170833. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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