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  • Report: #56103

Complaint Review: The Body Shop

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  • Submitted: Wed, May 07, 2003
  • Updated: Mon, November 22, 2004

  • Reported By:Mesa Arizona
The Body Shop
2088 Fiesta Mall Mesa, AZ 85202 Mesa, Arizona U.S.A.

The Body Shop unprofessional and rude. The business that doesnt give a dam Mesa Arizona

*UPDATE Employee: What can I help you with?

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I have been mistreated. The manager of the store Tara at store #797 of this location had been rude and told me an item I purchased the week before had never existed instead of helping me.

I called to the consumer care line and left 4 messages, no return call. I emailed to someone who could help through their website, and no response. It has been 2 weeks since. It just proves they don't give a dam.

They stated in their values from their site "We know that you're unique, and we'll always treat you like an individual. We like you just the way you are." Why was I mistreated by a manager? Is it because I am asian?

Rada
Mesa, Arizona
U.S.A.

This report was posted on Ripoff Report on 05/07/2003 05:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Body-Shop/Mesa-Arizona-85202/The-Body-Shop-unprofessional-and-rude-The-business-that-doesnt-give-a-dam-Mesa-Arizona-56103. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

What can I help you with?

AUTHOR: ~Lawra - (U.S.A.)

I am a store manager in the Topanga Plaza Mall in Canoga Park California. First and foremost I would like to comment that what happened in your local Body Shop store is NOT because you are Asian! That comment was not needed and has nothing to do with the situation at hand. The point is that you received poor customer service on your visit to one of our stores and then when you tried to ask for additional help, no one responded...is this correct? Well I may be in California but I do represent the company and I am willing to help you.....Please let me know what I can do to help you find the product you are looking for. If you would like, I can call your local shop and ask them to hold it for you.
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