• Report: #792222

Complaint Review: The Car Place

  • Submitted: Tue, October 25, 2011
  • Updated: Sun, January 08, 2012

  • Reported By: Joe — West Haven Connecticut United States of America
The Car Place
115 Main Street Somers, Connecticut United States of America

The Car Place Dave Sarno, Brian (salesman) The Car Place Sold Me a 2003 Ford Crown Vic Police Interceptor With Many Issues Somers, Connecticut

*Consumer Comment: LOL

*Consumer Comment: Police cars

*Consumer Comment: Hope you learned your lesson

*Author of original report: Trying to work things out

*Consumer Comment: questions

*Consumer Comment: Ex-cop car

*Consumer Comment: they no good place

*Consumer Comment: You bought this 8 year old Crown Victoria with police interceptor engine

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Dear Dave (Owner of The Car Place) and Brian (The Salesman),

Remember me? I bought a 2003 Crown Vic from you guys a few weeks ago.

Not even 5 days and under a 1,000 miles and I had to drop over $900.00 into the car (Rear Axle, All the Brakes, Serpentine Belt, Oil, Rear Differential, No Rear Seat Belts, Smells like antifreeze, Rotors, the Tires were not new as claimed by any means) When I called Brian I didn't even get the courtesy of a return call and when I called the office first I get told that Brian sold me my car and that he has his own little deal going on there, yet all of my paperwork says The Car Place on it and when I call back and push the issue, I get told too bad go pound sand. Now I am approaching you in front of everybody for all to see. Are you going to make good or no? From the tone of the phone calls I had with the shop, I think probably not. Which is why unfortunately I had/have no choice but to go the official route and I think that sucks. [continued below]....
..... Especially reading what happened to all these other people. While I think it's wrong to bring personal stuff into this forum, I have to say all I see are excuses for not making good. While some people posting here are pretty rude, I can understand why people are posting what they are. Brian told me to my face that the only thing wrong with my car was the coil pack and that it was fixed. He told me my car was gone over before I got it. Then I get it back home and the brakes are shot as well as the rear axle. I call you guys to no avail. I don't want to push the issue here, but you guys left me with no choice as I'm out over 900 bucks, couldn't drive the car 5 days after I bought it and it's not even like I could have driven back to Somers to have you guys fix it because the axle was totally shot and the car had no brakes. Like I said given what's going on with me, I can understand where everyone else is coming from, but what am I supposed to do. Do you think I like having to fight about this crap? Then I go online to look and see if anyone else has issues and I see all this crap. People claiming to have bought junk cars, people claiming to have bought unsafe cars. People saying to call the news and everybody else. What the hell. And even some of your replies. "You bought a junk car", "you bought your car as is" Calling people "little man or whatever" is just dodging and avoiding the issues, In my case 5 days and the brakes and the axle goes then I'm out? That's obsurd. I'm sure there has to be minimal standards in order to sell a vehicle to someone? I was told by the mechanic who repaired my car that the brakes had to be at least 50% my brakes had almost nothing to them and he didn't just tell me that, he saved and gave me all of the parts he replaced. The axle seal was shot, the axle bearing was shot and the axle itself ad a groove almost 1/2 an inch wide by a 1/4 of an inch into the axle itself. The mechanic has already said that if need be and a complaint has to be filed, he will talk to as well as provide written documentation to whoever he has to. Like I said, I don't want to have to push my issue, but if I have to I will. So right here in front of the whole world, Since I can't get you guys via telephone I'm asking you what can we do to resolve my issue. Your problems with everyone else here are simply that, Problems with everybody else. I'm interested in what is going to be done with my issue. I will be awaiting your reply. BTW, I am attaching the ad I replied to. The car is billed as a "Rare" find. I think the "rare" find is the dealer, as I've been chasing him for weeks. I actually have DMV involved to try and get at least some of my money that I lost on this "DEAL" returned to me.

http://hartford.craigslist.org/ctd/2617628825.html
Joe

This report was posted on Ripoff Report on 10/25/2011 11:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Car-Place/Somers-Connecticut-06072/The-Car-Place-Dave-Sarno-Brian-salesman-The-Car-Place-Sold-Me-a-2003-Ford-Crown-Vic-Pol-792222. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 7Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

LOL

AUTHOR: James MK - (USA)

H**l yeah Joseph, you nailed it. I think only an ex-demolition race car would be lower on my desirable used cars list than a police car. Even an ex-NYC Crown Vic taxicab would score better. Except in some tiny or unusually miserly counties/police dpts where they keep their cars until they literally fall apart from old age there is no reason or incentive for cops to spare the vehicles. There is no rule of thumb but it wouldn't be unreasonable to consider each mile on a police car odometer to be the equivalent of 4 or 5 miles on a reasonably maintained private vehicle of same make and vintage.

A fire truck, on the other hand... now those are pampered! There is one in my town that dates back to the 1940's, looks brand new and has less than 1,000 miles on it (I asked). Mind you I have only seen it being used during parades lol     
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#2 Consumer Comment

Police cars

AUTHOR: Joseph Brown - (USA)

I have one grandson who needs a car. I have another grandson, who has been a  deputy sheriff for several years and I mentioned to him about getting a cop car thru auction. He stated that they're usually beat to crap and he wouldn't have one. 'Nuff said. The other grandson is beating my pickup to crap!
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#3 Consumer Comment

Hope you learned your lesson

AUTHOR: James MK - (USA)

Like Ken mentioned ex-police vehicles are not typically a good choice for a used car. As former hard-driven public property, they are not spared and looked after like personal vehicles usually are. Mechanics that work on them during the vehicles' service life know the cars are only used for a limited number of years so they don't waste taxpayers money on long-term repairs. For example a leaky head gasket will not be replaced, but "fixed" with chemical additives and then used until officers can't stand the smell of antifreeze anymore, at which point the car is sent to auction. Minor collision damage to the frame is often left as is, with only the body being repaired.    

Obviously those cars have a very low resale value. I know some guys are drawn to "police pack" cars for the power boosts most come with but unless you're a handy mechanic AND you purchase the car at an auction at the very low price those vehicles usually bring in (a few hundred bucks), it is best to steer clear of them.

Since the dealer did disclose that it was a decommissioned police car, you cannot blame him for the car having more problems than a "normal" Crown Victoria of same vintage, just plain common sense.    
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#4 Author of original report

Trying to work things out

AUTHOR: JoeTNYMedic - (USA)

Please be advised That myself and Dave Sarno are in negotiations to settle this issue. I will keep you all advised as to what happens

Joe
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#5 Consumer Comment

questions

AUTHOR: coast - (USA)

How did the brakes perform during the test drive? Did the car smell like antifreeze during the test drive? Did you look at the tires prior to purchase? Were the rear seat belts in the car when you checked it out? What are the terms of the warranty?
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#6 Consumer Comment

Ex-cop car

AUTHOR: Joseph Brown - (USA)

I would like to comment more, but Ken covered it very well. Why in the world would somebody buy a police car and expect it to be perfect. 'Course, if they stopped selling these things to the public all the black kids in my neck of the woods would be back driving Hondas. Ugggh!
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#7 Consumer Comment

they no good place

AUTHOR: collins - (United States of America)

we file to in small cort. we win but no get money. the no good. you look google & cort lots stuf
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#8 Consumer Comment

You bought this 8 year old Crown Victoria with police interceptor engine

AUTHOR: Ken - (USA)

and almost certainly high mileage and hard use as a police vehicle.  I noted the hubcaps are the kind used on police cars.

And, you expect this older, high-mileage, hard use vehicle to be trouble free?



What kind of warranty did this 8 year old car come with?  What did the paperwork you signed say about the dealer doing any "free" repairs?



While, it's understandable that you're unhappy with the deal, your complaints are almost certain to go absolutely NOWHERE.  



It appears you bought this car "as-is."



Live with it.





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