- Report: #158994
Report - Rebuttal - Arbitrate
Complaint Review: The Closeout Club
The Closeout Club20324 N.E 16th Place Miami, Florida U.S.A.
The Closeout Club ripoff, fraud, I ordered purses and wallets overstock or shelfpulls as they describe in their website they sent me a box full damaged merchandise, unsellable, absolutly garbage Miami Florida
*Consumer Comment: AHH...I remembe now. Marcia! Ripped me off too
*Consumer Comment: I BOUGHT FROM THEM TOO
*Author of original report: WHAT A BUNCH OF LIARS ,UNPROFESSIONAL,SCAM ARTISTS
*UPDATE Employee: Brands 4 less Complaint
to make the story short I called them to order purses and wallets spoke to a sales person called Marcia and explained what I need and she promised me she'll send me verygood merchandise, I made it clear what I'm looking for and paid top dollar in this kind of market 13.00 a piece is a lot of money .I wired the money to the company as instructed .
first the merchandise was delayed.late waiting for new stuff and then sent, After two weeks from receiving the money 960.00 for 50 purses at 13.00 and 50 wallets at 4.00 + shipping .I received a huge box full of damaged ,garbage merchandise broken zippers rusted you name it and bunch of panty hos 45 to be specific the total count in the box was 88 pcs .damaged wallets and purses and 44 pantyhose that i never ordered and they advertise in their website at 39cent a piece.
the story doesn't end here I called and complained and marcia told me to return them there must have been a mistake so I return them ,they refuse them i speak to her manager called Debbie who appologised and refered me to the owner Mary who was very rude and upset that I sent her couple of emails complaining.
then she told me to return the merchandise for the second time claiming that the first time they didn't give me authorization code that is why the warehouse ,refused it so here we go again I returned the box with authorization code and they refused it again , I got charged by ups two times around 300.00 for the two extra trips back and forth.
now here is me 1260.00 poorer calling them again and emailing pictures of the damaged merchandise, i have couple of emails from them promises and promises and finally they stoped answering my phone calls or emails . I would like anybody to help me get these crooks scammers in any way. please help!
thanks a lot
kingston, New York
This report was posted on Ripoff Report on 09/30/2005 12:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Closeout-Club/Miami-Florida-33179/The-Closeout-Club-ripoff-fraud-I-ordered-purses-and-wallets-overstock-or-shelfpulls-as-t-158994. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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