- Report: #960232
Report - Rebuttal - Arbitrate
Complaint Review: The Coaching Department
The Coaching DepartmentOrem, Utah United States of America
The Coaching Department Y.E.S. PROMISED MUCH, MANIPULATION, LIES, BULLYING, CREDIT CARD LIMITS, POOR QUALITY EDUCATION, NO PLAN OR ORGANIZATION, NO CHOICE OF PACKAGE!! Orem, Utah
*General Comment: Another ripped-off victum
*Consumer Comment: KEN SONNENBERG/THE COACHING DEPARTMENT USE GORILLA SALES TACTICS TO GET YOU SIGNED UP AND THEN WALTZ OUT THE BACKDOOR WITH YOUR MONEY. THEY'RE CROOKS AND LIARS!!!
*Consumer Comment: es International, The Coaching Department, Advanced Learning Systems and even Ken Sonnenberg the president himself are no good thieves!!!
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Taken for over $11,000 and yes, I qualified because I had $12,000 credit on my credit card. Salesman even helped me call the cc rep. with a 3 way call and the charges were done before I could blink an eye. I believe I signed the contract AFTER the card was charged and NOTHING was explained on this contract. The contract has NO business name on it, no letterhead, nothing from the business right down to no person even signing it as well! I signed with e-signing and they are very slick with this process too.
But no red flags until 2 weeks later when my coach did not respond to my concerning emails and assigned his assistant to provide a coaching session on the 3 levels of Drop Shipping! MORE MONEY needed ....up to $9,000 in order to make drop shipping work. And YES, the phone calls did not stop for months!! When I asked why they had shared my name & phone number with so many others, they said they did not but it was shared by the first site where I had signed up for a $97. info. that would help me learn how to get started making money online. When I called this business to get my money back, I asked them if they gave my name and number to others and they said, "Only the Coaching Department". That is how they got my name and called me telling me that I could be CHOSEN for a very special opportunity if I QUALIFIED!! They keep you on the phone and they make you feel that if you can't make a decision, they will pass you by and offer this opportunity to another person.
I am months now into this and have even asked for my money back from Pres. Ken Sonnenberg. I spoke to Client Relations Department to also ask for my money back (one month after signing up!). All refused! Very defensive, offered a new coach and start the weeks over because of a bad start. They act like they are used to this and ready to be on the defensive when the walls start falling down.
My credit card company has done a charge back after I sent them many pages of documentation of complaints and unethical practices. But the Coaching Department sent a 3 page letter along with "certain" emails to prove their stance that I am working the system and trying to get their "secrets" without paying. They can tell when I have logged into the programs.....(usually ONCE to see what it was about!) and say that I have accessed and therefore, there is no way to recoupe any fees. The credit card company has now reversed the charge back onto my card. I have 10 days to respond. I have plenty more to give them as well as the rebuttals on all the documents they produced and comments in their letter.
I am now sending my complaints to the UTAH ATTORNEY GENERAL and any other instituation that would be important to contact. I have a lawyer and plan to pursue until I have my money back. They have taken the only credit I had to survive and promised I would recoupe it very quickly in the first 2 months. I also, cannot find a drop shipper and have had no help finding one.....only promises and ego stroking to keep me working with them. That way they can say that I am getting all their precious information. They even charged my credit card (or tried....but luckily I had already closed that account!) for the $39.00 a month hosting fee for applywebbuilder. I didn't even know yet at that point what applywebbuilder was and had not even started building a website!!!
Many times I have asked for a detailed description of the items listed on my contract along with the $$ Value of each item. They have passed the buck 3 times from Client Relations who said he did not have that information to Sales and Advertising who hung up on me when I tried to get that answer, to coach who explained the items verbally but told me it was not that important that I needed to know the value because it was a "package". Silly question!! Like a house....you don't ask how much the kitchen costs, or other rooms because it is all in one package!
Well, I don't think anyone I know has ever bought a house without looking at every INCH of the house to know what they are paying for....as well as all the details about the value of the lot, taxes, etc. ALL DETAILS about the house are disclosed!! But that did not happen here with the Coaching Department. They can provide NOTHING about their program when you ask. They just say it is on the website. NOT!!! Everything is vague and unorganized with no objective or syllabus that you would expect in an educational program.
I found another woman's contract online a few months ago and she had paid almost half what I had paid and the list she had was only missing 2 items that were on my list. I was told that I was very LUCKY because I had a much better contract. Also, I was told that everyone's contract depends on their needs. WHAT??? No one asked me about my needs when I signed up! They only told me the "program would cost me $11,650." I guess that is because I qualified with a credit limit of $12,000.!!!
I wish I had been smarter. But they are slick. They play with your dreams and stroke your ego until you believe you are doing the right thing. I wanted to help others.....and now I can't even help myself because of what they have done to my credit!.
PLEASE write to me or share my info. so we can stop this business from preditory sales and promising things that do not happen. They do not know how to run an EDUCATIONAL PROGRAM. I spent 40 years in the educational system and have never seen such a poor example of education.
I could have helped a lot of people with that $11,650. and wouldn't mind paying back my card and the interest. But now I don't know how I am going to pay back this debt because I am alone and retired. I needed the extra money to pay for my $400 medical insurance until Medicare next July. Now I am almost $800 a month short instead of just $400. But they have not ended my dreams.....I will keep going and one day my dreams will come true.
This report was posted on Ripoff Report on 10/25/2012 07:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Coaching-Department/Orem-Utah-/The-Coaching-Department-YES-PROMISED-MUCH-MANIPULATION-LIES-BULLYING-CREDIT-CARD-LI-960232. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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