• Report: #516466

Complaint Review: The Coleman Company, Inc

  • Submitted: Wed, October 28, 2009
  • Updated: Wed, October 28, 2009

  • Reported By: davema9 — Arlington Heights Illinois USA
The Coleman Company, Inc
3600 North Hydraulic, Wichita, KS 67219 Wichita, Kansas United States of America

The Coleman Company, Inc failed to provide parts and service for products sold under their name. Wichita, Kansas

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Battery charger for 21.6V Coleman drill model ctp9160-2 smoked.  Two components on a small PCB were charred beyond recognition. tried to contact company about a replacement, but web site info shows Coleman is taking a hands off approach to a third party vendor using their name to sell these drills.  In fact, the third party company has gone out of business.  so no parts or information is available from Coleman.  Seems to me that this is in violation for FTC rules concerning product support for seven years.  Plus, I have found several folks have posted the same problem with their chargers on the web.  I have a nice drill and two batteries with no way to charge them.     

This report was posted on Ripoff Report on 10/28/2009 05:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Coleman-Company-Inc/Wichita-Kansas-67219/The-Coleman-Company-Inc-failed-to-provide-parts-and-service-for-products-sold-under-thei-516466. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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