- Report: #1073969
Report - Rebuttal - Arbitrate
Complaint Review: The College Network
The College NetworkIndianapolis, Illinois USA
The College Network Healthcare Online Education Indianapolis Illinois
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The College Network is a total scam. I signed the contract (big mistake) and started my first module to get my LPN to RN degree through Excelsior College. I completed the module and asked for the $305 check for my test. I passed and started the next module. I was given the textbook for the first module by the rep who got me to sign the contract. When I called to request the next textbook I was told it was all online (rep didn't make this clear) and if I wanted to I could either print out (300+ pages) or pay them an additional fee to get one from them. I took the 2nd test and passed. I was told I would have to enroll in Excelsior directly before I could go further. I contacted Excelsior and found out I had to pay them $1300 or something like that. I didn't have that kind of money. I contacted TCN and complained and said this was not made clear to me when I signed the contract at. The two modules I completed were not college level by any means and I did not feel like I was getting a true education. I contacted TCN and they said that I'd signed the contract and there wasn't anything I could do about it. The cost for each exam fee of $305 was financed as well. I told them since I was not going to take any further tests or continue that I wanted that amount of money deducted from what I owed them. They said they wouldn't do that but did give me a $600 credit. I financed a total of $2135 and used $610 so they basically keeping $900 of my testing fees even though I will never take another test through them. They don't care. Once you sign, you have no recourse. I've talked to several nurses who've failed the final 3 day clinical and the only way to go through it again is to repay an additional $2300 or $2600 plus travel expenses. That was also not made clear to me. I've also heard there is a 30% failure rate for the final clinical.
I would like to pursue a class action lawsuit against them. I have heard from other students that you can go directly through Excelsior without having to go through TCN. TCN makes it appear when you talk to them that you cannot and it is a bad idea to do so.
This report was posted on Ripoff Report on 08/07/2013 05:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-College-Network/Indianapolis-Illinois/The-College-Network-Healthcare-Online-Education-Indianapolis-Illinois-1073969. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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