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  • Report: #746767

Complaint Review: The College Network

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  • Submitted: Tue, June 28, 2011
  • Updated: Wed, June 29, 2011

  • Reported By: Chris — Las Vegas Nevada United States of America
The College Network
3815 River Crossing Parkway Indianapolis, Indiana United States of America

The College Network Program Advisor does not know Student Visa rules-now choking with a loan and unvoidable contract.. Indianapolis, Indiana

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Nursing Program Advisor did not fully understood the rules and regulations of International Students living here in the US with a student visa. I was told that The College Network accepts international students as well as Excelsior College. Everytime I met with this Program Advisor I kept asking him if everything was ok and that there won't be a problem with my status here in the US. 

I signed the contract and agreement with the loan to be paid every month for 5 years. The Program Advisor said that there was no problem and that the College Network gave him the approval to accept me in the online program. I was excited to begin the program. 

I contacted Henderson State University (HSU) to see how the transfer process of my SEVIS documents were to Excelsior College. HSU stated I needed an acceptance letter and a transfer document form from HSU to the Excelsiors college. When I contacted Excelsior College they said that they don't handle students with Student Visa.

They don't assist international students with student visas. I was not told of this. My Program Advisor did not acknowledge this information before I signed the contract.

This means I needed to be in the Philippines to be able to finish the online class, because I am given a deadline from HSU that they needed transfer documents at a certain date or else I would be deported if I didn't. Under the Immigration rules, International students living here in the US with student visas are not allowed to take only online classes. I made my program advisor aware of this and he said that there was nothing wrong with this.

 I called the college network and told them that my program advisor did not fully inform me of this. There is a reason why I got a Student Visa to finish school here in the US, not in the Philippines. I called them to cancel my subscription and they denied my request. 

Excelsior College will accept me in the Nursing Program but they won't assist me with my Visa status, therefore I won't approve of this, because my program advisor did not know how to deal with students with my status. Now I am stuck with a loan and a program that is of no benefit for me. All I wanted was to cancel my subscription and they won't even though I was misinformed the whole time. 

They are holding me because I signed the contract even though it was the Program Advisors fault for not informing me of all this information. As a program advisor and dealing with international students he should have known all the information a student should know even when applying with Excelsior College. 

But this person did not tell me everything and I had to find out on my own and when I did it was too late. I spoke to this program advisor and told him but he was not interested in listening to what I have to say. He refused to allow me to enlighten him of my situation. 

He was after my signature on the contract. Every time I emailed him he does not reply. He apologized for his incompetence but I still need to cancel this contract! 

This report was posted on Ripoff Report on 06/28/2011 11:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-College-Network/Indianapolis-Indiana-46240/The-College-Network-Program-Advisor-does-not-know-Student-Visa-rules-now-choking-with-a-l-746767. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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