- Report: #567908
Report - Rebuttal - Arbitrate
Complaint Review: The Consumer Advocacy Group
The Consumer Advocacy Group2920 N. Green Valley Pkwy. #3-311 Henderson, Nevada United States of America
The Consumer Advocacy Group Full of promises but more like full of lies Henderson, Nevada
*Consumer Comment: Truth or Lies
*Author of original report: Get back to work instead of surfing the web
*REBUTTAL Owner of company: Response from Kristy
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When I first stepped foot into this office I knew something did not seem right. Their company had no signs and their company sign was hand written and posted on the door. I, like everybody else, am so upside down on my house. I was looking for any kind of help until I heard of Consumer Advocacy Group. I met with Kristy Sinsara (president of the company). She was so optimistic and full of promises. She guaranteed I would get a loan-mod. She even claims she knows people that work at Bank of America that will help us.
After a few months went by, I noticed nobody has contacted me. I didn't even know who was handling my case. When I called Consumer Advocacy Group, I was informed that the original person assisting me with the loan mod had departed from the company and somebody else was handling my case. Well thanks for the update.
I decided to do a little research about this company through the Better Business Bureau. BBB has never heard of this company. I noticed in the local newspaper stating that a new law has passed and if a company (i.e. Consumer Advocacy Group) plan on assisting with loan modifications, they need to apply for a license.
I questioned the agent supposedly handling my case and guess what; they just applied for a license. What a coincidence.
A few more months go by and I asked about their business license and I am told they are now a 'non-profit organization'. How ironic...a non-profit organization that is profiting from hundreds of people hundreds and thousands of dollars.
I find it very tough to swallow how a company that is supposes to help people during tough times, turn around and take advantage of them. Now when I ask for a refund, they are telling me they have maintained so much progress. Notice how the update is only given when I threaten to leave their services. Despite whatever progress they claim, I have asked for a FULL refund for the past 3 months and keep getting the run around.
I feel whomever is on this website claiming Consumer Advocacy Group and Kristy Sinsara are good people and can very well help them, they are full of $@%&. If you cannot fulfill the service, then you should fully reimburse the costumers. We are paying for a service that cannot be fulfilled.
This report was posted on Ripoff Report on 02/11/2010 09:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Consumer-Advocacy-Group/Henderson-Nevada-89014/The-Consumer-Advocacy-Group-Full-of-promises-but-more-like-full-of-lies-Henderson-Nevada-567908. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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