- Report: #875200
Report - Rebuttal - Arbitrate
Complaint Review: The Cover Guy
The Cover Guy2315 whirlpool street,suite#192 Niagara Falls, New York United States of America
The Cover Guy Sent me the wrong size Hot tub cover then they claim they did it for shrinkage . Niagara Falls, New York
*Author of original report: Why can't I just get what I ordered
*UPDATE Employee: Tried to work with customer....
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so the cover does not fit after three weeks of dealing with these people they finally said they will pick up the UN USED Spa cover to give them the dimensions they will make a new cover for me . so I contact them and tell me that the cover has been sitting on my hot tub for three weeks then they contact me back and say sorry your cover is use we can't take it back . The bottom line here is this company sent me the wrong size cover and would not stand behind their workmanship stay away from this company.
This report was posted on Ripoff Report on 04/28/2012 07:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Cover-Guy/Niagara-Falls-New-York-14305/The-Cover-Guy-Sent-me-the-wrong-size-Hot-tub-cover-then-they-claim-they-did-it-for-shrink-875200. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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