- Report: #390671
Report - Rebuttal - Arbitrate
Complaint Review: The Cover Guy
The Cover Guy2315 Whirlpool Street Suite 192 Niagra Falls, New York U.S.A.
The Cover Guy Bait and Switch Niagra Falls New York
*UPDATE Employee: As stated on our web site over 96" = contact us
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The next day I receive an email stating that since my cover was more than 96 inches in one direction there would be a $50 surcharge. They stated there was a notation to this effect on the site.
My issue is that nothing was mentioned on the order form, I received a price and my credit card was charged which constitutes a sales contract. They refuse to honor that contract. These bait and switch tactics are a disgrace and I strongly recommend that you stay away from this company.
High Point, North Carolina
This report was posted on Ripoff Report on 11/12/2008 06:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Cover-Guy/Niagra-Falls-New-York-14305/The-Cover-Guy-Bait-and-Switch-Niagra-Falls-New-York-390671. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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