Complaint Review: The Cover Guy - Niagra Falls New York
- The Cover Guy 2315 Whirlpool Street, Suite #192 Niagra Falls, New York United States of America
- Phone: 866-622-6837
- Web: www.thecoverguy.com
- Category: Pools & Saunas
The Cover Guy The worst kind of company to do business with..... Niagra Falls, New York
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Ordered a spa cover for a Hot Spot Re hot tub and recieved a cover that is 78 inches not 71 inches. I stated clearly in the order that it was 71 inches and even emailed a copy of the confirmation that they sent me stating 71 inches and they will not refund my money or make the cover I ordered in exchange. They only offered to remedy the situation by charging me less on the additional cover. There confirmation and web site states 3 to 4 weeks and it took 3 months from the original order and 6 weeks from the point I requested a refund for it taking to long that they stated they would refund but charge a $50 processing fee even though the cover wasnt even in production yet 1 month after I was to recieve it.
This report was posted on Ripoff Report on 12/08/2011 11:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-cover-guy/niagra-falls-new-york-14305/the-cover-guy-the-worst-kind-of-company-to-do-business-with-niagra-falls-new-york-806687. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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