- Report: #298038
Report - Rebuttal - Arbitrate
Complaint Review: The DVD Planet.org
The DVD Planet.orgTheDVDPlanet.org Internet Canada
The DVD Planet.org Rip Off Artists Ontario, Canada Internet
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When the scheduled arrival date came and went with no package, I checked the tracking and it said no package existed. So I emailed and was told there was a problem with US Customs who had instituted additional paperwork for international orders and it would be going out shortly.
I checked the tracking a week later and it said it was delivered to a city and state that was not mine. I emailed to complain about this and was told it was their error and a new shipment would be sent to me and if I wanted it express mailed to please confirm my address. I replied back with the requested info but received no response.
Now I see there are many complaints on the internet about this company and I will be filing a claim with Visa of the fraudulent charges. I hope they get the guy.
This report was posted on Ripoff Report on 01/08/2008 09:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-DVD-Planetorg/internet/The-DVD-Planetorg-Rip-Off-Artists-Ontario-Canada-Internet-298038. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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