• Report: #577248

Complaint Review: The Drive Shaft Shop

  • Submitted: Wed, March 03, 2010
  • Updated: Fri, March 19, 2010

  • Reported By: twin turbo bbc monte carlo — plattsburgh New York United States of America
The Drive Shaft Shop
1531 South Main Street Internet United States of America

The Drive Shaft Shop FRANK (OWNER) DONT TRUST THEM AND DO NOT BUY FROM THEM THEY RIP PEOPLE OFF I ORDERED BILLET THEY SEND FORGED Internet

*Author of original report: FOLLOW UP ITS NOT CR DOM CHROME MOLY DRIVE SHAFT THEY RIPPED ME OFF BAD HOW MANY OTHER PEOPLE DID THEY DO THIS TO

*Author of original report: the no name brand shaft shop

*UPDATE Employee: mis-use of a otherwise decent site

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i have never felt like i should  file a report  about a company before but this company  really  burned me .


 i  contacted the drive shaft shop  in feb. 2010 in search for a good price on a drive shaft for my street strip drag car (1970 monte carlo with a 454 bbc twin turbo)  i  got a price for a c/moly shaft with billet th400 yoke and billet pinion yoke  with greasless spicer u joints i paid $720.55 for the complete set up by frank and made sure to repeat myself as to what i was  going to be getting  and frank said yes your going to be getting c/moly drive shaft with geasless spicer ujoints with billet th400 yoke and billet 12 bolt pinion yoke .


this is where i get ripped off  a week later i call wondering if it shipped yet and they still did not ship my parts out so they got shipped out that day 


when i recieved my drive shaft   there was no billet pinion yoke  and the  th400 yoke they did  send was  a forged yoke not a billet yoke  they painted  the drive  shaft and the yoke thinking this would hide the fact they sent me a forged th400 yoke  ,


 they charged me $175 for the th400 yoke and $150 for the pinion  yoke i havent recieved , i called and called  and called i could not get ahold of Frank the owner  he avoided me,  i spoke with Tad and another guy   and i kept getting the run around they said they sent the pinion yoke and it was in the box with the drive shaft  well the box was empty no yoke ,


at this point i started looking over the drive shaft  thats when i was thinking if they could charge me for billet and send forged  maybe the drive shaft isnt c/moly i have to take it to get it checked  to find out  but  i did notice they are not spicer ujoints  and  the th400 yoke is not billet .


 TO MAKE A LONG STORY SHORT  they offered to send me the pinion yoke if i would accept the forged th400 yoke and ujoints or they can me a refund if i returned everything but after read that they have ripped people off i decided to take the pinion yoke that was missing  and was forced to accept being charged for billet and spicer  for  forged no brand , IF I SENT  IT ALL BACK  i would not have gotten a refund  and would have taken more of a loss ,


 i have not installed any parts yet i need to have the shaft checked for balancing and the material its made of  i also i have to buy a billet yoke and ujoints i thinking of just starting over buying from a more repitable company ,


DO YOURSELF A FAVOR AVOID BUYING FROM THEM ,


AVOID THE PROBLEMS AND AVOID NOT KNOWING WHAT YOU HAVE FOR PARTS AND


NOT KNOWING  IF YOU CAN TRUST THIS DRIVE SHAFT WITH YOUR LIFE GOING DOWN  THE TRACK ,


YOU SHOULD GET WHAT YOU PAID FOR  BILLET IS BILLET  NOT FORGED


 LIKE ORDERING A HAMBURGER WITH CHEESE AND GETTING NO CHEESE AND FINDING OUT ITS NOT ACTUALLY HAMBURGER ,GOOD LUCK


This report was posted on Ripoff Report on 03/03/2010 09:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Drive-Shaft-Shop/internet/The-Drive-Shaft-Shop-FRANK-OWNER-DONT-TRUST-THEM-AND-DO-NOT-BUY-FROM-THEM-THEY-RIP-PEOPL-577248. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

FOLLOW UP ITS NOT CR DOM CHROME MOLY DRIVE SHAFT THEY RIPPED ME OFF BAD HOW MANY OTHER PEOPLE DID THEY DO THIS TO

AUTHOR: twin turbo bbc monte carlo - (USA)

this is a follow up on the checking of the driveshaft material it was made of   to see if the shaft was chrome molly or not . i took the drive shaft to vermont to a drive shaft shop who makes  and balances performance  driveshafts  ,



the extra reason for taking the drive shaft to vermont  was when i ordered everything from the drive shaft shop  i gave them the measurments   from the tran to the pinion  i also told them i was going with the billet yoke well the crappy  30 year drive shaft owner frank  did not compensate for  the billet yoke being 3/4 inch to 1 " longer so NOW  i had to have an inch taken out of the shaft  .



So when i took the shaft to vermont   i told them of my dealings with the drive shaft shop   so they said they will check the material to see what its made of when they cut it open WELL  i got the call today   the drive shaft is regular drive shaft tube  not chrome molly  CR DOM like they billed me for I WANT TO KNOW  HOW MANY PEOPLE OUT THERE WHO BOUGHT A DRIVE SHAFT FROM  THEM DONT EVEN KNOW WHAT THIS DRIVE SHAFT SHOP  GAVE TO THEM  FOR A DRIVE SHAFT . 



IF  YOU BOUGHT A  DRIVE SHAFT AND HAVE THE BILL SAYING CR DOM   TUBING   GET IT  CHECKED OUT   i know what they are doing they are ripping people off really bad  selling  junk i could have made 3 driveshafts  for what i was charged by them . what a crappy company .

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#2 Author of original report

the no name brand shaft shop

AUTHOR: twin turbo bbc monte carlo - (USA)

talk about childish look how the drive shaft shop responds to  the truth they lie to people they change the words in emails  , i do not sign my emails  slow monte... as far as im concerned im done with the drive shaft shop.

 i want to ad   they did send me the billet yoke they over night mailed it to me  just like stated in the emailes they posted and just like i posted i was afraid of returning the order and not get my refund because of someone elses reports about this company .i told them this would make us square so i could at least get the pinion yoke i was missing  from my order and  we are square now i have to settle for no name brand forged and no name brand non spicer ujoints and no name brand billet pinion yoke   and they have to live with a rip of report . were are square because my side is told to new consumers who will have a choice to buy from them or not

im still stuck with the no name brand forged end which i paid $175 for  and the non spicer no name brand ujoints they sent and i still dont know what they used for material making the driveshaft c/moly or not  i have yet to get it checked out and i have not had it checked for balancing

they emailed me again today saying to send it all back for a refund but im not stupid i know better  you can read what they post about people on google this is  what i sent them for an email back today

(i have read at rip off  report .com  and  other web sites  of other reports that other people posted and they  sent there items back to you  and were never refunded  that how their calls were avoided some had problems with parts vibrating  , i do not want to deal with this  any more  so i took the option that would  take the least loss to settle this i took my loss . i would never recommend  your drive shaft shop to anyone .and trust me when i say i know a lot of people with cars and building cars in NY  im in one of the largest car clubs in northern  NY i used to own a speed shop  locally people still come to me for advice .i settled for less with you  so i will move on keep your return label )

i do not need the stress of dealing with a company like this just watch how they react to this and you can decide to buy from them or not . why would somone make a report if everthing was great 

 

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#3 UPDATE Employee

mis-use of a otherwise decent site

AUTHOR: The Drive Shaft Shop - (United States of America)

Official Statement from The Drive Shaft Shop: 
   Below is email conversations with what would appear to be a very immature individual, The correspondence below was from late Friday to Monday morning. he was informed verbally many times about what he was getting and even in the emails below. From reading this it would suggest he was not upset and never asked to return the product but was offered it several times. For those reading this please understand this very website is being investigated for Extortion under the RICO act (they would gladly charge us to make the heading a more favorable one) to read further see wickepedia info on the practices of this site. They say they will not remove any post or edit it. We would be curious to see if they will be brave enough to post this

 below are emails from the gentleman in question, if any one would like the entire email with date stamps please contact the company info supplied up top by the gentleman. We will be sending a electronic return label to this gentleman requesting him to return the product for a full refund. it will be his decision to accept it or keep the product. Being he has done this i will expect some sort of childish rant after this is posted but we will not as we have said our peace on this matter. just to bring into light what type of person he is, he gave the company 3 credit cards to pay so his wife would not know the true cost of what he purchased..... (emails are last to first)
________________________________________________________

thanks for the tracking # it went to my spam box sorry about that
 ________________________________________________
 
XXXXX im not sure if you got my earlier email   go ahead and send the billet   pinion yoke  and we will be ok  this will make us square could you send  me the over night  tracking #
thanks from
 xxxxxx xxxxxr
ccc xxxx rd.
plattsburgh ny 
________________________________________________
 
as long as frank said  the trans forged yoke  will work  im fine with that  its just a lot of money for a forged transmission  yoke  when  the billet yoke was the same price   and that's what was agreed on but any way  go ahead and send the  pinion yoke  and we will be ok  this will make us square i at least want what i paid for  thanks  and please send me the over night tracking #
 from slow monte
__________________________________________________
 Hi
 i spoke to xxxx and this is what he said. The rear yoke is billet.  The Trans Yoke is hardened and is for the roller output yoke, the cost for the yoke is 175.00 and not the 95.00 as you were quoted for the standard style yoke from spicer. please get back to me as he has instructed me to send the yoke overnight air to you as long as everything else is ok
__________________________________________________
i would like  to know if  the forged  transmission yoke he sent will work with a needle barring tail shaft if not i can not use it . then if he said i can use it so then  there is the price difference between forged and billet  i would like to be refunded the difference  . the  pinion yoke i did not get  will that be billet or forged  ? if forged then theres a price difference  the bill  i was billed says billet
___________________________________________________
Hi
 our head machinist is out sick today, xxxxx has asked me to handle emails today
 as he will running the machine shop and too busy for calls. he asked me if you
 were ok with the yoke you were give and if so he will send a pinion yoke. if not he has asked me to send you a return label for the shaft. please let me know what you want to
do. ____________________________________________________
                                                                                             Hi
 we only carry that type in the hardened yoke, do you want me to send a return label for it then ?
___________________________________________________
when i spoke with you on the phone  our agreement was  and was for billet yokes  both of them that's why i ordered them from you  and not the other company  which was offering brand name billet yokes which  i dont care  about brand name as long  as it was a billet yoke on both ends   .you offered me the price of $720  this was to include  billet yoke ends  you told me a price of the drive shaft with billet ends    according to the bill you charged me $175 for a th400 forged slip yoke...when it was supposed to be a billet yoke . and $150 for a billet  pinion yoke which i did not get   and it needs to be a billet pinion  yoke , i  have a needle barring tail shaft on my th400   ,i just want what we agreed on saying  its billet and sending forged are not the same prices  , first  we need to take care of the missing  billet pinion yoke it needs to be taken care of first  and then  we have to discuss the forged slip yoke you sent  call me at (000)000-000 as soon as your out of your meeting
thanks from xxx
___________________________________________________ 
Hi
 slow down, i said i would take care of it. as for the yoke there is no brand name the company that makes it does not sell to the general public. the yoke is a forged one and not billet. forgings are stronger and you said you needed a hardened one(its forged with high grade material) a billet yokes microstructure is not as dense as a forging. the only one we carry is a forged/hardened one. this is not to be confused with a Spicer or AAM standard replacement yoke its a high hp top pro-mod type yoke. if your unhappy with the shaft or the service we always offer a full refund for anything not installed. i will be in a meeting this morning and will not be back to the office until after lunch. you will receive a call then.
__________________________________________________
o my god  frank   ive been racing cars since  i was 16 years old  i built many engines for people ive owned and sold my own speed shop in plattsburgh ny   ive drag raced in canada  ran 10:69 @127 with a malibu   for years  and oval track raced   locally  for years  and now i  have a 70 monty   with a twin turbo big block which i fabricated it into the car ran a 10:16 @138 in 1/4 mile ,  i know what a pinion yoke is and    there  is only a drive shaft with universals and a transmission  yoke attached  i even  weighed the drive shaft and its box  30.5 lbs    if there was a pinion yoke shipped the box  would have weighed 33-35lbs    , i had a friend recommend you guys and  i made a huge order i know you went a little lower on your price so i would buy from you and i did , i ordered  $720 worth of parts and a  $150 part is missing  i  ordered billet  ends on both ends  you personally took my order  i need the part right  away  so please make it your  priority Monday morning i would also like the brand name of the transmission yoke sy400-1350Q i would like to make sure its a billet yoke not forged  i want to make sure its right because it doesn't look billet it looks forged     the bill does not say its  billet , i need a billet yoke for the needle barring tail shaft on the tranny  email me back thanks from slow monte
____________________________________________________
Hi
 sorry to hear there is a problem, i will get to the bottom of it monday morning. normally they just use the u-bolts and mount it to the back of the shaft. is there a chance its on the shaft and you didn't realize it ?
__________________________________________________
frank  i received  the drive shaft  today  with out the billet  rear yoke the 12 bolt rear  and    the box was not ripped or broke open    so it did not ship with the drive shaft  . i weighed  the drive shaft with the packaing it came with and it was 30.5  lbs   the box  postage  says it weighed 31 lbs  because they round up  , there was no  yoke shipped from  your company , so please send it to me  i paid $150 for it  ,  please email me back  thanks  from slow monte
___________________________________________________
 




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