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  • Report: #1047536

Complaint Review: The Dry Cleaners by Val

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  • Submitted: Tue, April 30, 2013
  • Updated: Tue, April 30, 2013

  • Reported By: Donna Chaet — Quincy Massachusetts
The Dry Cleaners by Val
5 Crescent Ave Suite 11 Woburn, Massachusetts USA

The Dry Cleaners by Val This is the biggest rip off business I have ever dealt with. I called because I had must moldy clothes. I was very specific to ask price for pick up & delivery. Jennifer said no cost. I asked what happens if I don't use them after estimate. She said no charge. But as I am an honest person I expected a fee. After picking them up 2 days later Rich called with an estimate. 53 hanging clothes mostly jeans & sweat. 6 nightgowns 12 pair of shoes and about 12 clutch purses. The estimate was $1600. I discussed with my landlord because of mold in my apt he agreed to take care of it. I thought it was completely out of line so I asked for the clothes to be delivered. Rich said he would call me back with estimate. After arguing with him about what estimate? He finally called me back. The bill was $500 cash. I guess he was afraid I would cancel check or credit card YUP I would have. I said I would pick them up, answer $500. They delivered them and after I handed the driver $500 cash he brought my clothes in. I looked at the bill. $110 delivery to & from, & $55 an HR for 11 hrs for looking at clothes. 11 hrs, they must be on crack lite. I washed my clothes with vinegar in 13 loads. Sprayed my shoes & purses. DONE! What a thief, liar, & rip off business. DON'T EVER GO TO ANY CLEANERS BY VAL ! Use vinegar to clean clothes or Fabreze. All I can say is,see you in court & KARMA. Woburn Massachusetts

*Consumer Comment: I can help you Donna!

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This is the biggest rippoff business I have ever dealt with. I was referred by Serv Pro a mold co. I was very specific to ask prices for pick & delivery. I spoke to Jennifer. I asked what happens if I don't use them after estimate. She said no charge.But as I am an honest person I expected a small fee.After 2 days Rich called me back. The estimate was $1600.There were about 53 hangers worth of clothes, mostly jeans & sweats. There were 6 flannel nightgowns a dozen pair of shoes and 1 dozen little purses. I discussed it with my landlord as he was paying because of mold in my apt. I thought it was so out of order in price we both agreed not to use them. I called back and Rich said he would have to call me back with an estimate. 2 days later he called and said it would be $500 cash only. I then knew he was ripping me off. They delivered the clothes and only after I handed driver the cash I had him sign a receipt and clothes were brought back in the plastic bags they took them in. When I looked at the bill it said $55 an hr for 11 hrs for estimte. What a liar, thief and a rippoff. I washed my clothes in vinegar and I did about 13 loads in a laundry mat. They have many locations and I have found out they have done this before. Don't ever use any of thier cleaners. Rip off is to good for them, stealing is more like it. All I can say is Karma.


This report was posted on Ripoff Report on 04/30/2013 11:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Dry-Cleaners-by-Val/Woburn-Massachusetts-01801/The-Dry-Cleaners-by-Val-This-is-the-biggest-rip-off-business-I-have-ever-dealt-with-I-1047536. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

I can help you Donna!

AUTHOR: Jeff Sousa - ()

Donna, I can help you, especially if you're bringing this to court and doing something about it. Please contact me or have your lawyer do so. I'm not asking for anything, aside from you allowing me to help you. It's not right what they did to you. To remain somewhat anonymous, I'm not putting my contact information here, aside from my name and town, but contact me through this website and I'll do what I can to aide in your case against them. Also, you might want to edit the name of the company, because anyone who is trying to search for it by spelling it correctly, will not find this report. It's The Dry Cleaner by Val, not Dry Cleaners by Val

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