- Report: #371134
Complaint Review: The Elephant Group/ Dish Network
| The Elephant Group/ Dish Network dishnetwork.com
Tallahassee, Florida U.S.A. |
|
The Elephant Group/ Dish Network COMMON THUGS, LIARS, AND THIEVES!!! Tallahassee Florida
*Consumer Comment: The Elephant Group has changed name to Saveology.com still representing Dish network
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The next month when my bank statement comes in, I have all these strange charges to all these clubs and such like Blockbuster.com etc. So I spend literally hours on the phone and no one seems to know what the heck I am talking about.
I got some of them canceled right away. But it has been seven months and I am just now getting all of this straightened out. Block buster agreed to refund my money yesterday.
This is what they told me--The ELEPHANT GROUP(877-822-2418) is a marketing company that is hired to promote things for many companies. Block buster is no longer using them, because apparently when you tell them NO, it means YES for their commission. When I spoke with Dish Network, they stated this group still works for them, and they are not in any way responsible for the actions of someone they hire. WOW!! Are you kidding me? So, I signed up for Dish and my banking information was given to several other companies without my permission. Funny how no one seems to want to take responsibility for fraudulently giving away my banking information.
BE CAREFUL DOING BUSINESS WITH DISH NETWORK!!! Ask if you are talking to any person affiliated with the Elephant Group. If you are, you might want to reconsider and just hang up. Otherwise, be sure to check your bank account for disappearing funds. Of course no one at the Elephant Group is available for phone calls. What a racket!
I am just disgusted that this happens with a company like DISH and they take absolutely no responsibility for it. They should be held responsible, they hired this organization to scam people and it is just plain wrong!!!
BobbieJo
Monticello, Florida
U.S.A.
This report was posted on Ripoff Report on 09/09/2008 07:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Elephant-Group-Dish-Network/Tallahassee-Florida-32308/The-Elephant-Group-Dish-Network-COMMON-THUGS-LIARS-AND-THIEVES-Tallahassee-Florida-371134. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
The Elephant Group has changed name to Saveology.com still representing Dish network
AUTHOR: Kathleen - (U.S.A.)
SUBMITTED: Tuesday, June 02, 2009
I tell her the story, $9.99 to my Visa Bank card saying "Broadband Services", I called the Merchant ph# and after reaching Saveology.com am re-routed to Mary. Mary has no record of an account in my name, my phone# or a charge to my CC#. Besides, she says, they don't have any charges for $9.99. She needs a copy of my bank statement (which won't come out till 7/1/09, a month away) to verify the charge so it can be credited back.....WAIT A MINUTE...You just said you didn't have a record of any charges to my CC#, and now if I supply you with a bank statement, you'll credit it back??
I went to USA's BBB website and put in 'Saveology'. It gave me several addresses. I then put in 'The Elephant Group', and Lo and Behold, it gave me all the exact same addresses. All the Elephant Group has done is change it's skin. It's still up to the same old tricks. It somehow got my CC#, charged it and now wanted to dawdle around about crediting it back, figuring for $9.99, I just give up. Wrong. I filed the dispute with my bank, and I'll let them handle it. I get so tired of getting scammed. It's a constant battle to keep up the fight, but fight I will.

