Unbelievable! I looked on line to find a satellite company. I called the 1-800 number to dish network. After a long drawn out call with someone who could barely speak English, I was signed up to have satellite TV. To my knowledge that was all. They tried to get me to sign up for all these other promotions. I said NO to all of them. Little did I know that the associate who took my call does not understand what that word means.
The next month when my bank statement comes in, I have all these strange charges to all these clubs and such like Blockbuster.com etc. So I spend literally hours on the phone and no one seems to know what the heck I am talking about.
I got some of them canceled right away. But it has been seven months and I am just now getting all of this straightened out. Block buster agreed to refund my money yesterday.
This is what they told me--The ELEPHANT GROUP(877-822-2418) is a marketing company that is hired to promote things for many companies. Block buster is no longer using them, because apparently when you tell them NO, it means YES for their commission. When I spoke with Dish Network, they stated this group still works for them, and they are not in any way responsible for the actions of someone they hire. WOW!! Are you kidding me? So, I signed up for Dish and my banking information was given to several other companies without my permission. Funny how no one seems to want to take responsibility for fraudulently giving away my banking information.
BE CAREFUL DOING BUSINESS WITH DISH NETWORK!!! Ask if you are talking to any person affiliated with the Elephant Group. If you are, you might want to reconsider and just hang up. Otherwise, be sure to check your bank account for disappearing funds. Of course no one at the Elephant Group is available for phone calls. What a racket!
I am just disgusted that this happens with a company like DISH and they take absolutely no responsibility for it. They should be held responsible, they hired this organization to scam people and it is just plain wrong!!!