- Report: #1147367
Report - Rebuttal - Arbitrate
Complaint Review: The Engine Center
The Engine Center , Remanufactured.com Product and refund never delivered Crown Point Indiana
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On Novemebr 6/2013 I paid for a 1985-87 Cadillac Transverse S head engine to be built by these people. On April 1/2014 after several excuses on their behalf such as trouble finding parts, bad weather, employee shortage, etc etc I told them I would like a full refund since they could not obviously deliver the product. On April 2/2014 I was notified a refund would occur but that it would take "approximately 2 weeks to have the check issued" and they would send me a USPS tracking number once the check had been sent. Well here it is May 16/2014 and still no refund in sight. I have contacted them several times and my last response as of today was " As I have stated to you previously, I don't have a specific date for receipt of your refund. You will receive an email with USPS tracking when the check is mailed" . Also, they have, told me that their checks are issued on Fridays and, since the original "approximately 2 weeks "for check issuance, several Fridays have passed with no check being sent yet.
This report was posted on Ripoff Report on 05/16/2014 04:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Engine-Center/Crown-Point-Indiana-46307/The-Engine-Center-Remanufacturedcom-Product-and-refund-never-delivered-Crown-Point-Ind-1147367. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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