- Report: #154341
Report - Rebuttal - Arbitrate
Complaint Review: The George S. May International Company
The George S. May International Companygsmic.com Park Ridge, Illinois United States of America
The George S. May International Company Ripoff Park Ridge Illinois
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The Staff Executive, if he or she can transcend himself or herself above the GSMIC BS, can help a company with real and lasting change. If the company is hurting financially, he or she can assist that client in finding funding sources. Some cynics say that this because GSMIC has to be paid no matter what (true, a contact has been signed). A really good SE will do it to help the company. Sounds nave? No. It all depends on the integrity of the SE or the team of SEs. A good Project Director is going to run his or her project in such a manner as to affect change. It is a team approach. And yes, there is a lot of psychology at play especially with small to medium sized businesses. And yes, many times, the SE on the ground has to do some manipulation to gain cooperation. That is the tough part as many business owners are stubborn and do not want to listen.
What makes the whole process questionable is not so much the SE team on the ground, but the surrounding practices and GSMIC support staff that makes the process negative. The Analyst shows up (unannounced) and begins to use a hard sell approach to gain a contract. The fear factor is used and then the client signs the contact and in comes the team the next business day. Then the poor SE team has to undo the entire BS approach that the Analyst came up with and gain the client's confidence who by now has a major case of buyer's remorse. In many cases, they have good reason. As an example, many of the numbers that the Analyst come up with are totally wrong. (We used to joke about the fact that maybe the Analyst went out to the client's parking lot and used license plate numbers as financial data). You spend a lot of time the first three days re-doing (correcting) what the client did not do right! And the bills do pile up quick. Once you get past all of that, it can work. Note, the optimal term is can as long as the SE can deflect GSMIC headquarters and reverse the control so that the project works. That is the weakness; the SE does not maintain control. It is a game between the SE and GSMIC and between GSMIC and the client and between the SE and the client. I can remember on numerous projects, my clients would thank me with a lot of positive emotion and gratitude and in the next breath, as me how I could work for those *&^%$ in Chicago. Hard to argue with them.
The GSMIC is not a rip off in the traditional sense. It is psychological warfare. As a friend of mine said who also worked for the company, GSMIC employs guerrilla consulting. With small clients, this is necessary. The psychology is much different at that level than it is with an IBM.
In all fairness, many of the Staff Executives are very talented and interested in helping companies. Too bad that GSMIC does not try to maintain an outstanding workforce. If they did, they could reverse their image and gain more project hours.
I am not defending GSMIC as an institution. I am defending the SEs who really are the victims in the systemthe ones who are actually trying to affect change.
Captain America Somewhere, Alaska
This report was posted on Ripoff Report on 08/20/2005 05:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-George-S-May-International-Company/Park-Ridge-Illinois/The-George-S-May-International-Company-Ripoff-Park-Ridge-Illinois-154341. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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