- Report: #94369
Report - Rebuttal - Arbitrate
Complaint Review: The Guest List, Jeff Augugliaro, People Helping People Organization
The Guest List, Jeff Augugliaro, People Helping People Organization1225 Franklin Ave. Suite 325 Garden City, New York United States of America
People Helping People (PHP) REVIEW: PHP Financial Services: Commitment to customer satisfaction. Research of its financial products & business opportunity. PHP implemented strategic changes to insure client satisfaction and associate success.
*UPDATE: Recognized by Ripoff Report Corporate Advocacy Program as a verified safe business service PHP recognizes complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. Clients should feel confident & secure when doing business with PHP.
Editors UPDATE: Positive rating and recognition has been given to People Helping People; PHP Agency for its commitment to excellence in customer service.
Ripoff Reports discussions with PHP have uncovered an ongoing commitment by the company to total client and associate satisfaction. This means that clients and associates can expect that the company will work towards finding a mutually satisfactory resolution to any complaints or concerns. PHP listens carefully to complaints and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.
PHP is committed to mutually beneficial relationships with all of their clients and business trainees past, present and those in the future. PHP has joined the Corporate Advocacy Program because they are committed to resolve any and all client and associate issues. PHP's founder and CEO, Patrick Bet-David stated, We take it very seriously to serve the client properly 100% of the time and consider them a part of the PHP family
After speaking with the management at PHP and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give PHP a positive Rating. Patrick Bet-David, the Founder and CEO of PHP, stated We carefully consider all client complaints as constructive criticism and use them as tools to improve. Our clients and associates are the face of our business and their satisfaction is of the utmost importance. We value them above all else, and look forward to continually improving so that their experiences with PHP remain strong, consistent and positive. We are not perfect and given the number of agents and clients we have, naturally there are complaints about unsuitable agent conduct but we have always and will continue to resolve such complaints and take appropriate action against any agents who are found to have conducted themselves improperly or unethically.
In an effort to minimize complaints about the $150 to get started as a PHP associate, PHP requires that all of their directors and associates reinforce that the $150 is for the initial training only. PHP also offer a 72-hour full-refund period.
Patrick Bet-David told Ripoff Report that the PHP business model to build a business is referral based. This approach to develop referrals and clients through an agents warm market has allowed the company to share information about financial concepts to a very broad group and is the core of their success. Patrick also stated they have strict restrictions on cold calling and marketing tactics to meet all compliance issues. We work hard with our agents to avoid any miscommunication that could result in a complaint.
PHP has pledged that improper or unethical behavior by their associates is severely condoned. There are bound to be instances of unsuitable agent conduct due to the number of agents and clients they have, but appropriate action is and will always be taken to resolve any complaints.
Most importantly, PHP recognizes that complaints posted on Rip-off Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Rip-off Reports Investigation PHP has made organizational changes allowing its clients and associates a more streamlined approach to problem resolution and a commitment to a positive experience. ??
In summary, after Ripoff Reports review, which included discussions with Patrick Bet-David and some associates, Ripoff Report is convinced that PHP is committed to quality delivery of services resulting in total client and associate satisfaction.
Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, its a long name for a program that does a lot for both consumers and businesses alike.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
SPECIAL NOTE ABOUT THE REPORTS THAT WAS FILED ABOUT PHP:
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every person who filed a complaint so they can make things right with them. In order to confirm that the former client or associate's complaint was resolved, Ripoff Report emailed the authors of all complaints filed about People Helping People; PHP Agency to ensure all clients and associates that contacted us back were in fact taken care of when they responded.
Be sure to see the several video testimonials about PHP can be viewed online on YouTube.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
The Guest List, Jeff Augugliaro, People Helping People Organization took money for reservation forms for airline tickets and never sent forms no response from mail ripoff Garden City New York
Won 2 sets of 2 tickets each on Yahoo auction site from seller woodhaven317 who used the name Terri Kuschill in Woodbine Ga. She took 94.00 from me for the vuchers I won.
Then I sent the two vouchers and 20.00 X 2 to The Guest List for processing and was to receive ticket reservation forms. I never did.
A letter from Jeff Augugliaro came thanking me for a donation to PHP and that the forms would come in 8 weeks. It has been 5 months and nothing. No response from either Terri Kuschill in GA or Mr. Augugliaro or The Guest List.
Union Grove, Wisconsin
This report was posted on Ripoff Report on 06/10/2004 07:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Guest-List-Jeff-Augugliaro-People-Helping-People-Organization/Garden-City-New-York-11530/People-Helping-People-PHP-REVIEW-PHP-Financial-Services-Commitment-to-customer-satisfa-94369. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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