- Report: #629103
Report - Rebuttal - Arbitrate
Complaint Review: The Hampton Inn
The Hampton InnInternet United States of America
The Hampton Inn Reservation made online..made for wrong date..wouldn't refund money. Internet
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On 7/29, I went to the Hampton Inn website(http://hamptoninn1.hilton.com/en_US/hp/index.do) to check the availability of rooms for the days of 7/30 - 7/31. I found that both days were available and was able to get the accomodations I was looking for. I made the reservation. Upon arriving at the Hampton Inn/Findlay, Ohio, I was told that the reservation I made was for 8/6 - 8/7...not 7/30 - 7/31. I told the young lady I must've placed the wrong dates when making the reservation. Being that I was already there at the Hampton Inn/Findlay, Ohio..which is 150 miles from where I live..I had to go ahead and get another room. The only room they had available were smoking rooms. I accepted the room and paid "another" $180.23. I was told my the desk person to call 1-800-HAMPTON and tell them about the problem. I did as she asked. I called the 1-800 number and was told, more or less, I was out of luck. They do not refund "any" moneys when reservations are made online. In my opinion, that is the epitomy of the words:
This report was posted on Ripoff Report on 08/04/2010 04:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Hampton-Inn/internet/The-Hampton-Inn-Reservation-made-onlinemade-for-wrong-datewouldnt-refund-money-Inte-629103. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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