- Report: #855487
Report - Rebuttal - Arbitrate
Complaint Review: The Home Depot #2804
The Home Depot #28046701 Boone Ave North Brooklyn Park,, Minnesota United States of America
The Home Depot #2804 Deceptive Business Practices Brooklyn Park, Minnesota
*Consumer Comment: You are NOT alone!
*Consumer Comment: Please tell us..
*Consumer Comment: Dumb as a stump
*Author of original report: They need to stick to the policies they right!
*Consumer Comment: You do realize
*Consumer Comment: Better Idea
*Consumer Comment: relax
I said okay fine, what date can I come back and return these items? She gave me a date of I believe 2/7/12. I held on to the items until that date and went back to Home Depot to return the items again, and the cashier refused my return again.
I asked her why was I being denied a return? She said well, the date that you last came in to return your items, even though we did not let you return them, that day was counted as starting from another 90 day wait.
I told her that their policy did not make sense and I did not even get a chance to return the items.I spoke to the manager of the store and he could not explain it either. I called coporate again and they would not listen and totally brush me off. The return policy is deceptive and their system calculates the date that you attempt to return something as a date that you actually made a return, which it did not. I will never shop at Home Depot again. They are shady and don't treat their customers right. I've spend thousands of dollars at that store and they are terrible.
I was just disappointed in Home Depot return polices, saying one thing and thing doing something totally different in the system they use at the store.
This report was posted on Ripoff Report on 03/18/2012 12:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Home-Depot-2804/Brooklyn-Park-Minnesota-55428/The-Home-Depot-2804-Deceptive-Business-Practices-Brooklyn-Park-Minnesota-855487. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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