- Report: #209923
Report - Rebuttal - Arbitrate
Complaint Review: The Home Depot, TrafficMaster, Tile Perfect, Roanoke Companies Group
The Home Depot, TrafficMaster, Tile Perfect, Roanoke Companies Group1105 S. Frontenac Street Aurora, Illinois U.S.A.
The Home Depot, TrafficMaster, Tile Perfect, Roanoke Companies Group ripoff faulty product grout Aurora Illinois
*Consumer Comment: Similar experience
*Consumer Comment: Traffic Master Stainproof grout is a great product
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We used the product and 8 days later, our grout isn't firm and, according to the company, it never will be. It's also still water soluble, which is unacceptable for a shower installation (which, the product's website explicitly states this product is 'ideal' for.)
My husband and I have been without a bathroom for 4 weeks now, and are now having to remove this faulty product from our bathroom floor and shower.
We are currently fighting with The Home Depot and TrafficMaster/Tile Perfect to have them pay to have this product removed by professionals.
Royal Oak, Michigan
This report was posted on Ripoff Report on 09/07/2006 11:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Home-Depot-TrafficMaster-Tile-Perfect-Roanoke-Companies-Group/Aurora-Illinois-60504/The-Home-Depot-TrafficMaster-Tile-Perfect-Roanoke-Companies-Group-ripoff-faulty-product-209923. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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