- Report: #52727
Report - Rebuttal - Arbitrate
Complaint Review: The Home Depot
The Home Depot800 Brookhurst St. Anaheim, California U.S.A.
The Home Depot The Home Depot Called me an Idiot! Anaheim California
*Consumer Comment: Brett your not to bright yourself
*Consumer Comment: 2 Sides to EVERY story
*UPDATE Employee: This is not normal
*Consumer Comment: Looks like he did put it in writing.
*UPDATE Employee: Why didn't you put it in writing?
*Consumer Comment: WOW
*Consumer Suggestion: Home Depot Didn't call you an Idiot
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The Home Depot
800 North Brookhurst St.
Anaheim, CA 92801
On Sunday, April 13, 2003, My wife and I visited your store, # 6647, at around 2:30 PM.
We went to the Garden department looking for plants and good deals.
We saw a shelves of ground covers flats with a sign that read, "Ground Covers $2.37. Being such a good deal I wanted to purchase them. They rung up at $12.00 each.
The cashioer called for a manager to check for the right price. A person named Steve arrived. I showed him the shelves. In a rude and firm voice he said, "Nothing here is $2.37."
I suggested that the sign should be removed since it confuses customers. Steve said, as he was rearrenging the flats, "You're just an idiot."
I asked Steve to call the manager. Steve turned to an employee named Erick and told him, "This idiot wants a manager. As I waited for a manager, Steve again addressed Erick and asked, "Have you call Paulo for this idiot? I walked away to find the manager, as my wife waited for me, Steve went on to call me an idiot twice again.
I found the manager named Paulo, explained the situation. He asked me to put it in writing.
My wife put back all the other plants, totalling $ 120.00 and we left to take our busines to a competitor.
I do not understand why I was treated this way. I feel that Steve should be retrained on how to talk to customers. Someone should check shelves to make sure items are properly priced.
Clown Grove, California
This report was posted on Ripoff Report on 04/13/2003 04:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Home-Depot/Anaheim-California-92801/The-Home-Depot-The-Home-Depot-Called-me-an-Idiot-Anaheim-California-52727. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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