- Report: #1062105
Report - Rebuttal - Arbitrate
Complaint Review: The Jeep Hut
The Jeep HutInternet USA
The Jeep Hut Billed Me & Shipped Wrong Item & Won't Correct Internet (Jasper, GA) Georgia
*Author of original report: Situation Resolved
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I placed an online order with the Jeep Hut on May 9, 2013 for the following item:
2007-2011 JK Wrangler Custom Fit Neoprene Front Seat Covers by Smittybilt (47801)w/ a PROMO for Matching Rear Seat Cover
I paid $169.99 plus $19.99 for shipping for a total of $189.98.
Upon receiving the shipment I realized that it only contained front seat covers and they were solid black and not the right covers. I emailed the Jeep Hut and received a response from Christina acknowleding the mistake and promising me that "they would get the correct seat covers out to me right away" as well as a call tag for the wrong covers.
This was on May 29th, 2013. I have made numerous attempts to contact The Jeep Hut since that day and still have not received my proper seat covers and they will not return my messages.
It has been almost 60 days since my initial order and a month since the "promise" to correct their mistake. I do not have the seat covers that I ordered and appear to be out $189.98.
This report was posted on Ripoff Report on 06/25/2013 06:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Jeep-Hut/internet/The-Jeep-Hut-Billed-Me-Shipped-Wrong-Item-Wont-Correct-Internet-Jasper-GA-Georgia-1062105. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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