- Report: #1038794
Report - Rebuttal - Arbitrate
Complaint Review: The Loan Doctor
The Loan Doctor15546 W Port Au Prince Lane Surprise, Arizona United States of America
The Loan Doctor Gary Doc Sullivan Took our money and never responded to our frequent requests for an update Surprise, Arizona
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Aside from the communication in the first month or two, his only communication with us was a, "I'm working on it." Occasionally when we'd check in with him, he'd ask for updated financials. However, eventually he just stopped communicating with us.
Our contract stated that if he was unsuccessful (and we knew going in there was a chance he'd be unsuccessful), that we would get a part of our payment returned to us. When we asked for our money returned he responded that he was in bankruptcy and so he didn't have to return any part of our payment.
We really doubt he did any work on trying to get us a new mortgage and generally we feel pretty dumb for becoming yet another victim of loan modification fraud.
This report was posted on Ripoff Report on 03/28/2013 10:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Loan-Doctor/Surprise-Arizona-85355/The-Loan-Doctor-Gary-Doc-Sullivan-Took-our-money-and-never-responded-to-our-frequent-reque-1038794. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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