- Report: #1019954
Report - Rebuttal - Arbitrate
Complaint Review: The Mattress Firm
The Mattress FirmFort Worth, Texas United States of America
The Mattress Firm New Mattress Bed Bugs Delivery Firm Fort Worth, Texas
So instead, I have filed a complaint with the Federal Trade Commission, called American Express for a merchant charge back while they decide how to behave appropriately with my $1200.00 and will go fromt here to the BBB and the Texas State Comptroller and the Health Department to find out how these mattresses are comingled with other unclean mattresses picked up from people's homes.. This is too vile for words..
Complaint copied below..
We have received your complaint.
Thank you for filing a complaint with the Federal Trade Commission. Based on the information you have given us, we recommend that you take the following steps, if you have not already.
Step 1: You should contact the company in question regarding your situtation.
Step 2: We have identified some material you may find useful on our site:
WARRANTIES (MAY 1998)
Step 3: If you have done the above steps and have any additional questions or any additional information you would like to add to your file, please call 877-382-4357 to speak with a counselor. When you call, please have this reference number
This report was posted on Ripoff Report on 02/25/2013 11:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Mattress-Firm/Fort-Worth-Texas-76020/The-Mattress-Firm-New-Mattress-Bed-Bugs-Delivery-Firm-Fort-Worth-Texas-1019954. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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