• Report: #966526

Complaint Review: The Mattress Store

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  • Submitted: Thu, November 08, 2012
  • Updated: Thu, November 08, 2012

  • Reported By: Tugoa Towles — Bellflower California U.S.A.
The Mattress Store
11705 South St Cerritos, California United States of America

The Mattress Store Paid $1500 for Mattresses No Delivery Cerritos, California

*Author of original report: More Information/Correction of Info

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Went in Cerritos store and purchased 4 twin mattresses, 3 wood bed frames and 1 metal frame. I paid $1500 Cash and had a balance of $914.75 to be paid on delivery. Delivery had been rescheduled by store manager Julio Pinto from 10/25/2012 to 11/7/2012 because of warehouse issues.
No delivery's been made & no one answers the phone/emails. The company has 17 store throughout Southern California and none of those stores are answering calls either. I've gone to their website and attempted to contact their 800 number and again, no answer. I've also attempted to go by other stores and the companies warehouse and still nothing.

This report was posted on Ripoff Report on 11/08/2012 02:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Mattress-Store/Cerritos-California-90701/The-Mattress-Store-Paid-1500-for-Mattresses-No-Delivery-Cerritos-California-966526. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

More Information/Correction of Info

AUTHOR: Tugoa - (USA)

On 10/17/12 I went in the The Mattress Store located in Cerritos California at 11705 South St, Cerritos Ca 90701 and purchased 4 twin mattresses, 3 wood bed frames & 1 metal frame. I paid $1500 Cash & had a balance of $914.75 to be paid upon delivery Sat 10/27/12. On 10/26/12 delivery was rescheduled by store manager Julio Pinto from 10/27/2012 to 11/7/2012 because of warehouse issues. No delivery's been made & no one answers the phone/emails. The company has 17 stores throughout Southern California and none of those stores are answering calls either. I've gone to their website and attempted to contact their 800 number and again, no answer. I've also attempted to go by other stores and the companies warehouse and they have all closed.
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