• Report: #818326

Complaint Review: The Mobile Marketing Experts

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  • Submitted: Thu, January 05, 2012
  • Updated: Sun, March 10, 2013

  • Reported By: Angela — Berlin Maryland USA
The Mobile Marketing Experts
Internet United States of America

The Mobile Marketing Experts - Michael O'Connor Typical Bait And Switch..promises a mobile website and basically just uploads a business card Web Address, Internet

*REBUTTAL Individual responds: NOOOO your liar and you cant stand the fact I wouldnt let you push me around and talk down to me if this was true I wouldnt have commented back on here

*Author of original report: The Truth Hurts

*REBUTTAL Individual responds: SNOB arrogant self centered and rude dont go anywhere near Angela or her business

*Author of original report: Mobile Marketing Experts is a SCAM

*REBUTTAL Individual responds: WOW why is this even on here this posting is false and we even issued a partial refund

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Michael O'Connor will approach your business with a uniform...The mobile Marketing experts embroidered shirt.  Michael appears to be very professional and nice but a little sweaty.  Michael was an Elvis performer and tells of his success with that and will show videos of him performing in Atlantic City.  He ropes you in with these stories and then springs the Website and Mobile Website idea.  He shows you websites he purportedly did, which ultimately he didn't do.  It all looks good upfront.  He doesn't take credit cards....red flag number one and he promises a website in a week.  So, we bought into it and all he did was steal the website name...he registered as private and locked it so we don't have access to it AND just uploaded a business card and a few photos he took with his cellphone.  He never asked what we wanted the site to look like or communicated with us again until after a week..He came into the store and aggressively requested the balance.  We were in shock that this guy looked so professional, gave a good impression yet scammed us into a website that is basically a business card with 3 blurry photos for $950.00.  When I told him we weren't happy with the site, he proclaimed angrily that it would take more money to make it right.  We promptly sent an email to the "corporate" office and got a snappy reply back with a promise of a refund that we have never received.  Good businesses give refunds or attempt to make it right.  This guy has made promises to make it right and refund the $ but comes up with every excuse under the sun why he hasn't done anything.  TOTAL SCAM!!

This report was posted on Ripoff Report on 01/05/2012 09:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Mobile-Marketing-Experts/internet/The-Mobile-Marketing-Experts-Michael-OConnor-Typical-Bait-And-Switchpromises-a-mobil-818326. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 0Consumer 3Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Individual responds

NOOOO your liar and you cant stand the fact I wouldnt let you push me around and talk down to me if this was true I wouldnt have commented back on here

AUTHOR: TMME - (United States of America)

NOOOO your lair and you cant stand the fact I wouldnt let you push me around and talk down to me if this was true I wouldnt have commented back on here. People that have bad things said about them if they are true they dont say a word and bring more attention to themselves. Only people who are telling the truth stick up for themselves. Your problem is you think just because you have money you can treat anyone the way you want Like you for proving my point of your arrogance By how you replied back. Thank god I don't live in the USA anymore your lies wont effect me anymore.
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#2 Author of original report

The Truth Hurts

AUTHOR: Angela V - (USA)

When someone such as the Mobile Marketing Experts ripoffs  a legitimate 28 year successful local business and then makes up health excuses, name calls---the con artist will suffer.  The business will succeed and until the wrong is made right...we will continue to let it be known wherever we go....Michael O'Connor is a Scam Artist.
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#3 REBUTTAL Individual responds

SNOB arrogant self centered and rude dont go anywhere near Angela or her business

AUTHOR: TMME - (United States of America)

SNOB arrogant self centered and rude dont go anywhere near Angela or her business

I really tried being diplomatic about this whole situation but now our lawyers are going to handle this for us if one more bad negative lie is posted on here we will sue you personally and your company for atleast $25,000 in damages cease and desist immediately.

I think you are forgetting we have proof your money was refunded so back off and stop your lies
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#4 Author of original report

Mobile Marketing Experts is a SCAM

AUTHOR: Angela V - (USA)

The reason for the Rip Off Report is to help other business owners avoid the gypsy scam that is going on the Mobile Marketing Experts. We have filed a police report with 2 states and alerted all business owners in our area about the scam. I can be reached at any time for any questions (((phone number redacted))).

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
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#5 REBUTTAL Individual responds

WOW why is this even on here this posting is false and we even issued a partial refund

AUTHOR: TMME - (United States of America)

WOW I didn't even know this was posted on here about me or our company until it was brought to my attention or I would have commented on this immediately this is actually comical and at the same time statements made about me in here are perfect grounds for a law suit based on slander and false assumptions if you want to know the truth read on.

I am pasting the original complaint here first and going to answer each statement after to more easily understand my feedback, frustration and surprise. All my responses start with the words my response



Michael O'Connor will approach your business with a uniform...The mobile Marketing experts embroidered shirt. 

My response: I was wearing a pair of nice dress slacks and a polo shirt with our company logo.



Michael appears to be very professional and nice but a little sweaty. 

My response:
This is comical you would be sweaty also if you were walking outside in the middle of summer in long dress pants.



Michael was an Elvis performer and tells of his success with that and will show videos of him performing in Atlantic City. 

My response: I built an extremely strong reputation performing for a long time and even have 4-5 pages dedicated to my accomplishments and even had 15 full feature articles written about me and retired with my reputation completely intact. 



He ropes you in with these stories and then springs the Website and Mobile Website idea. 

My response: Never my intention to "Rope anyone in that statement is down rite insulting" I brought up my entertainment background to build re pore and for client to know I had nothing to hide not to be judged with a statement like roped in.



He shows you websites he purportedly did, which ultimately he didn't do. 

My response:
This is what steps we do with each client to walk them thru the process and its no different here. 1st we show a client our other clients original websites on a mobile phone that were probably created by another designer 2nd we then proceed by showing the client a mobile version of the clients website we did design.  We even show the client a copy of the clients contract and or check with the routing information blacked out to prove we designed there mobile site ONLY that is exactly what was done here as well.



It all looks good upfront.  He doesn't take credit cards....red flag number one and he promises a website in a week. 

My response:
Even though at the time we didn't accept credit cards we did accept company checks that were made payable to our company and a contract was signed.



So, we bought into it and all he did was steal the website name...he registered as private and locked it so we don't have access to it AND just uploaded a business card and a few photos he took with his cell phone. 

My response: First we never stole anything as far as the domain name the client and I went over what domain name they wanted and we registered it but since we registered we did have the ability to either sell it to them or just release it but we never even got to that point.As far as hiding domain information that was entirely to secure website information from hackers and not the client. The 2nd accusation we took a few photos of their regular PC website we did design with a mobile phone only for the purpose of design approval. That was all we were just going over the initial design layout and not a finished website which we would have emailed them a link to view the full site on their own PC once completed.



He never asked what we wanted the site to look like or communicated with us again until after a week..He came into the store and aggressively requested the balance. 

My response: The statement above is completely false I asked the client what they wanted and both business owners constantly gave me different information it was clear they never went over anything together for a design idea so they responded back with your the expert we trust you and I explained we don't do regular web design so this will be a trial and error situation but if you bear with me we will do our best to make sure your happy. So after about a week or possibly 2 we met I showed them a few screen shots of the PC site we were working on just for design purposes only and not a finished site.



We were in shock that this guy looked so professional, gave a good impression yet scammed us into a website that is basically a business card with 3  blurry photos for $950.00.  When I told him we weren't happy with the site, he proclaimed angrily that it would take more money to make it right. 

My response:
The website design was more than a business card with 3 blurry photos as far as design and when I met with the client 1st they knew we had a scheduled appointment time but they still made me wait almost an hour and I had to cancel another appointment with another client to accommodate their needs . Which was proof that Angela did not value my time at all as a person or our company  they were rude s****.>


We promptly sent an email to the "corporate" office and got a snappy reply back with a promise of a refund that we have never received.  Good businesses give refunds or attempt to make it right. This guy has made promises to make it right and refund the $ but comes up with every excuse under the sun why he hasn't done anything.  TOTAL SCAM!!

My response: We received the email but also told the client there are no refunds and told them that from the very beginning even before we signed the agreement anyone who designs websites will tell you that designers are usually paid up front just like cellular phone carrier you wouldn't call your cell carrier back and say OK you provided me with cell coverage for a week I want a refund it doesn't work like that. This was a clear case of a waste of our time and the client wanted everything for nothing we would have done everything to make them happy but they didn't care what we had to say and didn't even give us a chance to make it right.

The bottom line the client did get a partial refund on an amount we agreed on and still after they got their refund decided to post this joke of a report on here anyway. They are the only and most frustrating unprofessional business owners we ever dealt with. And since dealing with them we have changed allot of our policy to avoid situations like this in the future. I will not justify this report by giving the business name on here but I will say this they think they are better than everyone else which is a complete shame

And after seeing this report the client is extremely lucky we don't sue for slander which would most certainly win I have keep copies of every email and text message for reference. This whole posting from this client makes me totally ill such false statements.
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