- Report: #23058
Report - Rebuttal - Arbitrate
Complaint Review: The Money Store aka HomEq Servicing
The Money Store aka HomEq ServicingP.O. Box 160101 Sacramento, California U.S.A.
The Money Store aka HomEq Servicing Ripoffs Sold our house underneath us Liars Customer Service can stick it Take our Money and RUN!! Sacramento California
*Consumer Comment: These mortgage companies are a bit one sided, do't you think
*Consumer Comment: Mortgage company suggestion
*0: UPDATE!!!! HomEq in California
*Consumer Suggestion: I am not a Homeq Employee.
*Consumer Comment: Thanks but No Thanks
*Consumer Comment: I'm Sorry
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A single mother of 4 with 3 grandchildren living in the home had to then file for bankruptcy to try to save the house. Something that started out at owing $2,400 now turned into $18,000. How is that possible. During this ordeal my mother's blood pressure is hitting the roof on the verge of a heart attack.
She makes the worst dissucion that will haunt her for the rest of her life she agrees to make payments of over $1,000 to try to save the house. (Totally beyond what she can afford and at this time unemployed and only bringing in about $800 a month). The contact stated she would have to pay this amount for the next 18 months to catch up. She signs it.
Last month she runs into money problems. Calls up the company to explain what is going on. She tells them she has half of the money and with Memorial Day coming she would not be getting paid til after the holiday weekend. Customer service tells her oh, that is o.k. Miss Herrera you have 10 days after your due date to make payment with no penalties to account. She then asks if they could make better arrangements with her to change her due date cuz of the way pay dates land. Big fat NOOOOOO!!! They were not willing to make adjustments. Payment was sent a couple days after conversation. We call to make sure payment was received. They verify it was received no questions asked.
A week goes by we are getting ready to go to the movies and two strange men coem knocking on our door introducing themselves as the proud new owners of our house of 26 years. How do you think that makes a person feel. Oh, but the worst of it all was it was the end of the week so of course we have to wait til Monday and while I am writing this no one has yet returned our phone calls. We finally received the letter of Foreclosure on Saturday a day late don't you think. What the hell can we do now that our house is sold.... this company has been wanting our house for the longest time what better way to get it by selling it right from under us and then send the letter a day after.
To The Money Store:
Your company sucks. I do not recomend them. They will take everthing you have worked so hard for no matter how long you have lived in your house. Now we have 20 days to move out and where the hell do they exspect us to move to.
This report was posted on Ripoff Report on 06/19/2002 04:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Money-Store-aka-HomEq-Servicing/Sacramento-California-95816/The-Money-Store-aka-HomEq-Servicing-Ripoffs-Sold-our-house-underneath-us-Liars-Customer-Se-23058. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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