• Report: #43976

Complaint Review: The Moving World, Atlas Van Lines

  • Submitted: Mon, February 03, 2003
  • Updated: Thu, March 17, 2011

  • Reported By:Fountain Valley California
The Moving World, Atlas Van Lines
12075 E 45th Denver, Colorado U.S.A.

The Moving World, The Moving World, Atlas Van Lines consumer fraud rip-off Denver Colorado

*REBUTTAL Owner of company: TRUTH The Moving World did go out of business- FALSE it was a scam

*UPDATE EX-employee responds: MoveConnect.com another ripoff of Brian's

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We arranged to have The Moving World, as agent for Atlas Van Lines, move items from Minnesota to California. The Moving World was paid in full by credit card on June 28,02.

When shipment arrived via Atlas Van Lines, Atlas required us to sign a Bill of Lading for the shipment as received, on July 23, 2002, which included a statement, "Bill charged to The Moving World".

Mid October we received a letter from Atlas Van Lines, dated October 11, that we must pay for the services, since they had not been paid by The Moving World.

We are now being invoiced by Atlas Van Lines, with a very hostile attitude which leads me to believe they (Atlas) may well be party to the fraud, and possibly had prior knowledge of the situation prior to picking up the items in Minnesota.

I would totally agree with the individuals who state Brian Tsuchiya and his wife are scam and rip-off artists.

Under no circumstances should anyone do any business with either Brian Tsuchiya, or any company which he is involved with.

Fountain Valley, California

This report was posted on Ripoff Report on 02/03/2003 04:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Moving-World-Atlas-Van-Lines/Denver-Colorado-80239/The-Moving-World-The-Moving-World-Atlas-Van-Lines-consumer-fraud-rip-off-Denver-Colorad-43976. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 REBUTTAL Owner of company

TRUTH The Moving World did go out of business- FALSE it was a scam

AUTHOR: Brian Tsuchiya - (U.S.A.)

I've held my comments for over 5 years. I guess it is not easy to delve into the past, especially when it is marked with failure. However, I want to set the record straight even if no one cares.

First, it is true that The Moving World went out of business and it is true we were unable to pay many of our creditors. This happens in business and although unfortunate it does not mean it is unethical or a scam.

Second, it is false my wife at the time had anything to do with the company, she was a stay at home mom and she is a great person. Anyone claiming otherwise is free to contact me to discuss it. 303-408-3671!

Thirdly, it is false The Moving World was a scam. We had 156 employees at our height, we worked hard, played hard and had a very open style of communication with our employees and customers. We moves thousands of people in a very short time and had very few complaints in an industry that receives a ton.

The reality is that we as a company worked as advocated for moving clients. It was my passion to expose the growing problem with scam movers and I often was in contact with scam moving sites reporting what we were finding out on the front line.

Here is a real story of a person I personally helped, this call came in at nearly midnight. Yes, I was there at midnight working my tail off to try to make this company a success.

Here is the link: http://www.prweb.com/releases/2002/7/prweb42583.htm


Jennifer Peak knew her move could be stressful. What she never anticipated was that a routine move could turn into a disaster, only saved by the last minute intervention of The Moving World, a reputable transportation broker who saved her from the clutches of a moving bandit.

As we enter into the peak period of the moving season, moving scams abound and moving bandits are feasting upon innocent victims. The move itself that Peak contracted for was simple enough. She was moving from Delaware to Ottawa, Canada and had secured the services of National Relocation Services. National subcontracted with Classic Moving. They originally quoted her $4,525.70 to move her two-bedroom apartment. They even required an $800 deposit.

This is where the move began to turn into a nightmare. After Classic Moving loaded her goods into their truck at 4AM on July 6, they attempted to coerce Jennifers friend into signing a contract for an additional $4,990 in packing services, even though the packing services were to have been included in her original estimate. Then, Classic contacted Peak on July 8 to say her household goods were sitting in a warehouse in Ridgefield, NJ. Classic had no intention of moving her goods to Canada until she wired them an additional $4,220.
To make matters worse, Peak had purchased $350 through Nationwides insurance provider, Baker International. Once Peak realized she was dealing with a bandit mover, she contacted Baker International immediately. Unfortunately, Baker had no record of her insurance purchase.

Peak has been working with Detective Barzellatto of the New Jersey Police Department and Pat Daily of the Attorneys General Office in Delaware. However, it was not until she contacted Brian Tsuchiya, President of The Moving World that a concrete plan was put in place to get back her possessions.

The Moving World is an Internet-based transportation broker that only contracts with reliable, reputable moving companies. They have built their industry reputation for excellent customer service by not only executing smooth-free moves, but educating consumers as well. Unfortunately, they often get hysterical phone calls from consumers who have been misled or contracted with a moving bandit.

Our mission at the Moving World is to provide customers with peace of mind, said Tsuchiya. Unfortunately, it is moving bandits like this that give the moving industry a bad name. It is vitally important customers research moving companies to know the good from the bad and to know their rights under federal law. For instance, federal law prohibits moving companies from charging over 10% of their original estimate. In addition to our website at www.TheMovingWorld.com, consumers can become more informed by reading articles on www.movingscam.com and www.badmovers.net.

This story will have a happy ending many are not so lucky in retrieving their goods from movers that hold them hostage. Accompanied by a police escort, The Moving World has contracted with Allied Van Lines to retrieve Peaks goods from the warehouse in New Jersey on July 23rd . As her goods make it safely home, thousands of consumers will continue to be taken to the bank daily by bad movers. Beware bandit movers spring up faster than the government can put them out of business!

Okay, I feel better and I can leave this in the past. brian
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#2 UPDATE EX-employee responds

MoveConnect.com another ripoff of Brian's

AUTHOR: Joe - (U.S.A.)

Brian is back in business.... Moveconnect.com, where he is now selling leads the the moving and storage industry, telling people to NOT go with a company like he used to own. Check it out.
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