- Report: #1049569
Report - Rebuttal - Arbitrate
Complaint Review: The Mutual Fund Store
The Mutual Fund Store869 North Main Street Alpharetta, GA Kansas City, Missouri USA
The Mutual Fund Store What you see isn't what you get. Alpharetta Georgia
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I was told (emphatically) that the Mutual Fund Store nor any of its funds would charge me any fees, other than the MFS's quarterly maintenance fee. That is not true - you're charged redemption fees in some of the funds that they'll put you in. Problem is, they put you in those funds - you have no control over that. Also, they tell you that you can liquidate at any time - that's true, but in some funds you may have to pay that redemption fee that they told you wouldn't be charged. Also, I was also told I would receive a $900 promotional bonus for opending my account by a certain date - it turns out you have to wait 3 years to get that money. I'll manage my own money from here on out.
This report was posted on Ripoff Report on 05/09/2013 09:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Mutual-Fund-Store/Kansas-City-Missouri/The-Mutual-Fund-Store-What-you-see-isnt-what-you-get-Alpharetta-Georgia-1049569. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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