- Report: #1108803
Report - Rebuttal - Arbitrate
Complaint Review: The NATO Strap Co.
The NATO Strap Co.Sherman Oaks, California USA
The NATO Strap Co., natostrapco.com and Jason Taras total scam, accepts money for his watch straps and doesn't ship, respond to inquiries or issue refunds Sherman Oaks California
*REBUTTAL Owner of company: NATO Strap Co. - UNDER NEW OWNERSHIP
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The NATO Strap Co., run by Jason Taras (aka Jay Taras) runs an online watch strap business out of his home in Sherman Oaks, CA. He sells the straps on natostrapco.com and the site lists a full inventory of various watch straps. I placed my order for a few straps (none of which were listed as 'out of stock' on the site) and didn't hear anything. Finally, after a few days, I emailed the owner asking for an update.
Apparently the straps I ordered were out of stock. Ok fine, just send it when it comes in. Well it has been 6 weeks since I placed my order and I still haven't received the strap. I've emailed him four (4) times asking for an update and haven't received a response from Mr. Taras. My final email demanded a refund and still no response. His website lists a '100% satisfaction guarantee' which is obviously untrue.
In conducting online research into natostrapco.com, I found a number of complaints on a watch forum site from customers having the same problems with The NATO Strap Co..
Jason Taras lists his products as available on his website. He takes people's money for the products knowing that he actually doesn't have them or isn't able to ship the product. Then, when asked for updates as to the status of an order, he refuses to respond or issue a refund. That is theft and people should beware of this company.
This report was posted on Ripoff Report on 12/21/2013 06:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-NATO-Strap-Co/Sherman-Oaks-California/The-NATO-Strap-Co-natostrapcocom-and-Jason-Taras-total-scam-accepts-money-for-his-wat-1108803. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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