- Report: #800433
Report - Rebuttal - Arbitrate
Complaint Review: The Neat Company
The Neat Company1601 Market St., Suite 3500 Philadelphia, Pennsylvania United States of America
The Neat Company Harassing phone calls and letters although payments are being made on time Philadelphia, Pennsylvania
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Two weeks later I receive another letter in the mail, I called the company again after half hour on hold I got to speak with someone and I was told the same thing letters went out in error, I explained this was harassment and it needed to STOP! With twenty minutes of speaking to this person I received a phone call saying I need to contact the company immediately! I called again after forty five minutes on hold I get a person, I am mad at this time and before I could say anything the girl ask me if I had received any letters from them, I said that I had received two letters and two phone calls as a matter of fact I had just called there and with twenty minutes of calling them I had received another phone call. The girl tried to again explain about the letters going out in error I told her not my problem and I was going to contact a lawyer this was harassment and I did not appreciate it one bit! I ask to speak with her supervisor she said they were out for the day, (Sure they are) so I ask to speak to the supervisor's supervisor the girl transferred the call, I got a voice message so I explained what I was happening and ask for her to call me back. I have not yet to hear back!
This is wrong for this company to harass people that pay their bills on time, I could understand this if I was not paying as agreed but I am they need to check themselves and the people that work for them, there is no excuse for letters of this sort going out to individuals like this, I am checking into sending the scanner back if they want to do this crap to me I don't need their product. Therefore the company wants to accuse me of not paying my bill with them they can loss a $200.00 sell I really don't care!
This report was posted on Ripoff Report on 11/21/2011 12:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Neat-Company/Philadelphia-Pennsylvania-19103/The-Neat-Company-Harassing-phone-calls-and-letters-although-payments-are-being-made-on-ti-800433. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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