Complaint Review

The New England Mint

Report: #405153

Submitted:
Fri, December 26, 2008
Updated:
Fri, December 26, 2008
Reported By:

Los Angeles California
Name:
The New England Mint
Address:
www.customerstatus.com Internet U.S.A. Phone:
800-325-2972
Category:
Infomercial Rip-offs

The New England Mint Obama Commemorative Coins Scam Internet Internet

*Consumer Comment: 6-8 weeks. All those TV type ads say this.


Fact #1: On or about December 9, I responded to a TV ad and ordered through the New England Mint the Obama Commemorative coins and related items.

Fact #2: On or about December 12, I called the New England Mint's customer service number at (800) 325-2972 and spoke to a representative by the name of Matt. I told Matt that I wanted the items to be delivered before Christmas, otherwise I would cancel my order. He told me to check back the following week.

Fact #3: On or about December 15, I called the customer service number (800) 325-2972, and was kept on hold for over an hour before I hung up. I called later that evening, and again, was kept on hold for over an hour before hanging up.

Fact #4: On or about December 16, I called once again to confirm delivery of the items, but was unable to reach anyone at the New England Mint.

Fact #5: On or about December 17, I called the 1-800 number to cancel my order. I was on hold for over 1 1/2 hours before hanging up.

Fact #6: On or about December 18 to the date of this writing (Friday, December 26th), I have called and have been repeatedly kept on hold for well over an hour before hanging up.

These are the facts. I will settle this issue through my credit card company. However, I wanted to post this as a warning to all who are contemplating doing business with the NEW ENGLAND MINT. BE VERY CAREFUL!!!

Obeewon
Los Angeles, California
U.S.A.

This report was posted on Ripoff Report on 12/26/2008 08:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-New-England-Mint/internet/The-New-England-Mint-Obama-Commemorative-Coins-Scam-Internet-Internet-405153. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

6-8 weeks. All those TV type ads say this.

AUTHOR: Aaron - (U.S.A.)

Dec 9th is too late to get something off a TV ad in time for xmas.
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