• Report: #1038294

Complaint Review: The Noize Faktory

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  • Submitted: Tue, March 26, 2013
  • Updated: Thu, March 28, 2013

  • Reported By: Vyacheslav — Toronto Ontario
The Noize Faktory
146 Thirtieth Street Suite 201, Etobicoke Toronto, Ontario United States of America

The Noize Faktory Dan Kad, Director. Ripoff of 400$, stealing lying and ignoring many clients. Toronto, Ontario

*Consumer Comment: The Noize Faktory gave me a great experience and boost in my career!

*Consumer Comment: Very Happy Customer

*Author of original report: The Noize Faktory Dan Kad, Director. Ripoff of 400$, Ignoring. Toronto, Ontario

*Consumer Comment: Noize Faktory + Same Experience!

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The following case happened to me (and a few other clients) in recent months (September 2012- March 2013). The Noize Faktory is a company I first saw on a newspaper labelled as the best DJ arts school in Toronto, who hired independent instructors to teach specific skills to students, interested in such a service, I checked out it's website and naively applied to their 400$ DJ's 1 on 1 training.
So at the end of september I decided to visit this facility, there I met the director who goes by the name Dan Kad, we agreed on my course and at the end of September I paid the
whole amount of 400$ for the 6 classes to his company, he gave me my instructor and told me I would communicate with him via email about appointments and other things related, and showed me where I would take the course, and so everything really went fine until after my second lesson on October 10th.
As usual I would email to my instructor asking when the next appointment could be, but this time he couldn't tell me when it's going to be for a while and later admitted that he couldn't set up a date because Dan Kad wouldn't confirm on the appointment date with him. Around a week went by and I decided to call Dan directly, what he said was that the electricity wasn't working in the facility so that's why he couldn't agree on an appointment with my instructor, it just so happened at the same time there was the infamous hurricane in USA which partly reached Toronto, so I believed him.
But then a month went by without lessons and any progress when Dan sent me an email with the following text. Weve been having some issues with scheduling sessions due to staff shortage and technical issues we are resolving these issues and our instructors will provide you with their schedules for you to resume your classes this week.. Since then my instructor and me have tried to contact Dan with no success, he would not reply to my complaint letter nor from my instructor, my instructor finally had it and wrote a message to all his students who got him from the Noize Faktory there that this is all Dan's fault, that he (my instructor), like us, could not reach him and that we (The clients) need to resolve this with him.
Since then I contacted other clients I found Dan was writing to other then me, to check how they were doing, and found out only that they themselves were also ripped off in a similar fashion. On the first of January I wrote my final letter/request to Dan's email for my money back or to continue the classes with no answer. 2 clients I've talked to had the same problem, one is very busy right now and one client is just like me now filing reports and making people aware of this problem.

This report was posted on Ripoff Report on 03/26/2013 06:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Noize-Faktory/Toronto-Ontario-M8W-3C4/The-Noize-Faktory-Dan-Kad-Director-Ripoff-of-400-stealing-lying-and-ignoring-many-clie-1038294. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

The Noize Faktory gave me a great experience and boost in my career!

AUTHOR: Christopher Halligan - ()

I was surprised to see this bad report about The Noize Faktory, especially the manager - Dan. This company is amazing, it's exactly what Toronto or even Canada is missing! The Noize Faktory is like the Dubspot(NYC) in Toronto! When I was there, The Dubbs (signed to Universal) were getting their training there and they were in the process of getting signed at that time, which resulted in them going on tour with LMFAO!! It was the most inspiring experience getting trained at The Noize Faktory for my DJ-ing and production career. I've learned so much from these guys and better yet, they supplied me with a whole Artist Development package, such as presskits and what not. This helped me get more gigs and more shows and now I have a placement for my beats on a UK radio station. I still keep in contact with The Noize Faktory team and to this day, they still help me however they can with my career. I cannot be anymore thankful!!!! I recommend this company to those who are actually serious about their music.

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#2 Consumer Comment

Very Happy Customer

AUTHOR: Kristoff - ()

Hello,

I just recently completed The Ultimate Audio Package which is the Noize Faktory's most popular course. I was well beyond satisfied with the results. I started the course with no knowledge what so ever, and with the help of my instructor I learned the ins and outs of the music industry as well as the skills to Produce, DJ, Mix and Master, and communicate better with other industry professionals. 

The owner, Dan and I met when I was first interested in taking the course at The Noize Faktory. Since I was unable to follow the payment plan offered, he introduced me to the new payment plan that the company put in place where you pay per lesson instead of upfront. 

Since I did not have access to a vehicle, and lived too far from the studio, Dan set it up so the instructor came to my home for 2 hour sessions at a time. The instructor was always on time, and had positive feedback and suggestions so I can improve my skills. The instructor even filmed our whole session together so I could review what I had learned before the next session. I was even allowed to keep all the software the instructor provided so I did not have to buy it after the course ended. 

If anyone is interested in taking DJ lessons, I would reccommend the Noize Faktory! Great service and I really feel so proud to have completed the program.

Hello,

I just recently completed The Ultimate Audio Package which is the Noize Faktory's most popular course. I was well beyond satisfied with the results. I started the course with no knowledge what so ever, and with the help of my instructor I learned the ins and outs of the music industry as well as the skills to Produce, DJ, Mix and Master, and communicate better with other industry professionals. 

The owner, Dan and I met when I was first interested in taking the course at The Noize Faktory. Since I was unable to follow the payment plan offered, he introduced me to the new payment plan that the company put in place where you pay per lesson instead of upfront. 

Since I did not have access to a vehicle, and lived too far from the studio, Dan set it up so the instructor came to my home for 2 hour sessions at a time. The instructor was always on time, and had positive feedback and suggestions so I can improve my skills. The instructor even filmed our whole session together so I could review what I had learned before the next session. I was even allowed to keep all the software the instructor provided so I did not have to buy it after the course ended. 

If anyone is interested in taking DJ lessons, I would reccommend the Noize Faktory! Great service and I really feel so proud to have completed the program.

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#3 Author of original report

The Noize Faktory Dan Kad, Director. Ripoff of 400$, Ignoring. Toronto, Ontario

AUTHOR: Vyacheslav - ()

The following case happened to me in recent months (September 2012- March 2013). The Noize Faktory is a company I first saw on a newspaper labelled as the best DJ arts school in Toronto, who hired independent instructors to teach specific skills to students, interested in such a service, I checked out it's website and naively applied to their 400$ DJ's 1 on 1 training.

So at the end of September I decided to visit this facility, there I met the director who goes by the name Dan Kad, we agreed on my course and at the end of September I paid the whole amount of 400$ for the 6 classes to his company, he gave me my instructor and told me I would communicate with him via email about appointments and other things related, and showed me where I would take the course, and so everything really went fine until after my second lesson.

As usual I would email to my instructor asking when the next appointment could be, but this time he couldn't tell me when it's going to be for a while and later admitted that he couldn't set up a date because Dan Kad wouldn't confirm on the appointment date with him. Around a week went by and I decided to call Dan directly, what he said was that the electricity wasn't working in the facility so that's why he couldn't agree on an appointment with my instructor, it just so happened at the same time there was the infamous hurricane in USA which partly reached Toronto, so I believed him.

But then a month went by without lessons and any progress when Dan sent me an email with the following text. Weve been having some issues with scheduling sessions due to staff shortage and technical issues we are resolving these issues and our instructors will provide you with their schedules for you to resume your classes this week.
 
Since then my instructor and me have tried to contact Dan with no success, he would not reply to my complaint letter nor from my instructor.
 
On the first of January I wrote my final letter/request to Dan's email for my money back or to continue the classes with no answer.

Today is the March 29th and I still have no reply.

I do not recommend anybody to use the service of The Noize Faktory
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#4 Consumer Comment

Noize Faktory + Same Experience!

AUTHOR: Sean Penhall - ()

I can confirm that I have also experienced similar problems with Noize Faktory. 

Unfortunately, I purchased a larger package (over $1,200) with the company. 

Noize Faktory at first glance seems like a legit start up company. You're given a tour of the studio for the one on one sessions with the company. You're told you will be given an in depth course structure, strong enough to start you on your music path. 

However, once in the studio with Noize Faktory (if you can manage to convince them to agree on a date and time) the course structure is nothing but improvisation.

Since I registered in September, it took me until January to get in the studio with one of their instructors. I was told numerous times for numerous different reasons why I was not able to schedule an appointment with them: building maintenance, family emergency, session pushed back due to longer than expected session with other student, student was late, studio is booked for a month due to an artist booking the studio. 

I obviously had enough chasing them around so I asked for a refund for half the hours that I paid for. I was told they don't issue refunds. I was told I could put my time towards other courses instead. I wasn't interested in pursuing it any further. 
 
I would never recommend this company to ANYONE. Please save yourself the time and money and look elsewhere. 

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