This company misrepresents the condition of its used merchandise for the sole purpose of generating more sales. They know the process of returning the damaged merchandise is more of a hassle than most customers want to go through, and in the end, end up costing the customer more money in return shipment fees.
They assumingly have a decent percentage of satisfied customers, as evidence by the user feedback on their Amazon storefront. Obviously, all their merchandise isn't bad. But if you read through the comments, there are over a dozen customers who complain of the same thing -- MISREPRESENTED CONDITION OF PRODUCT! This complaint shows up numerous times even on comments with high to decent ratings.
Do not take your chances buying used CDs or DVDs from this company under the assumption that "like new condition" means like new. The CD I received was scratched and damaged to the point where it would constantly skip, the coverart was ripped and I could not read the lyrics.
Upon contacting them, they simply said, "The CD practically new when it left our store." This is the same generic reply they've responded to all their customers with. Check their seller feedback and you can see for yourself their lame untruthful excuses as well as their snooty remarks toward unhappy customers.
Unless you enjoy damaged CDs, do not take your chances and buy from this unprofessional company; either their online stores or their brick and mortar store located at 7446 W. Madison, Forest Park, IL 60130