• Report: #492242

Complaint Review: The Outdoor Way

  • Submitted: Wed, September 09, 2009
  • Updated: Thu, October 08, 2009

  • Reported By: iahmed — Nottingham Other United Kingdom
The Outdoor Way
76 Huddersfield Road Holmfirth, Select State/Province United States of America

The Outdoor Way Holme Valley Sports, Outdoors and County Wear Non-existent returns policy, despite their claims. Very rude - no customer service. Advice: don't shop there. Holmfirth, United Kingdom

*REBUTTAL Owner of company: The outdoor way has no knowledge of this complaint

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Stung by this shambles of an outfit when trying to return defective outdoor gear. No way will they ever refund anything, judging by the abuse I received from them. I'll never shop there again. Getting aggressive is no way to treat your customers!!!! Be warned. Don't believe the rubbish on their website.

This report was posted on Ripoff Report on 09/09/2009 11:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Outdoor-Way/Holmfirth-Select-StateProvince-HD9-3AZ/The-Outdoor-Way-Holme-Valley-Sports-Outdoors-and-County-Wear-Non-existent-returns-policy-492242. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

The outdoor way has no knowledge of this complaint

AUTHOR: k - (United Kingdom)

I am shocked to see this report. As the owner of The outdoor way I have no knowledge of a disatisfied customer and feel this is a harmful hoax.

If the complaitant wishes to get in touch and have this investigated please do so and I will happily discuss it further.

We pride ourselves on our customer service and have never been in anyway abusive or aggressive towards anyone.

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