- Report: #349646
Report - Rebuttal - Arbitrate
Complaint Review: The Persian Rug Gallery
The Persian Rug Gallery549 Quaker Lane W. Warwick, Rhode Island U.S.A.
The Persian Rug Gallery one lies, and the other one swears to it W. Warwick Rhode Island
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That cinched the deal and we bought the rug. A short while back, I called them to tell them we were bringing the rug back in for trade-in and the owners said -- what! we would never have a policy like that and we never said it.
I checked the BBB in RI and there is one other complaint on the website of the same nature. I imagine there are many people out there who bought a rug under false pretenses and some day,they'll get a shock when they go to trade it in.
BBB won't do anything-- they said it's a "he said; she said," situation. They offered me $1000 off another rug -- which is B.S. This is the type of place that sells you a rug for $3000 and gives you an appraisal for $5000.
This place is family run. I love the indigation the owner shows when confronted -- that they would never do such a thing. Only wish it were true!
Live and learn.
bristol, Rhode Island
This report was posted on Ripoff Report on 07/10/2008 11:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Persian-Rug-Gallery/W-Warwick-Rhode-Island/The-Persian-Rug-Gallery-one-lies-and-the-other-one-swears-to-it-W-Warwick-Rhode-Island-349646. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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