- Report: #404161
Report - Rebuttal - Arbitrate
Complaint Review: The Planet
The Planet315 Capitol Street, Suite 205 Houston, Texas U.S.A.
The Planet Are deceptive liars and thieves. Houston Texas
Then on December 1st, they charged my checking account for the fee for DECEMBER. They justify this by explaining that the billing for December doesn't occur until the 28th, and that was the bill they would credit. However, they bill in advance. So I was charged for December on December 1st.
Anyway, they said the credit would appear the 1st, and they charged me on the 1st. They LIED. They also lie about their uptime. They were down for almost a week. A WEEK people. There are many, many, many better hosting and colocation companies than The Planet and believe me, almost all of them are better to deal with than these no service jokers. It took two days to talk to a human when they were down in June.
If you have critical applications, your gambling with the worst uptime in the nation.
This report was posted on Ripoff Report on 12/22/2008 08:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Planet/Houston-Texas-77002/The-Planet-Are-deceptive-liars-and-thieves-Houston-Texas-404161. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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