- Report: #626093
Report - Rebuttal - Arbitrate
Complaint Review: The Poppy Pod Depot
The Poppy Pod Depot3146 Old Farm House Dr, North Fort Myers, FL 33917 Internet United States of America
The Poppy Pod Depot Gary Hoffman and Nancy Diraffaele Place order and they send you garbage. They refuse to refund or replace order, only say too bad. Internet
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If you look up past snapshots of their website, they list actual size, they no longer do this to avoid people demanding refunds I suspect. Now they only use terms like jumbo, large, mammoth which are not really any indication of the actual size.
They say that is what you ordered and that is what you get. No refunds or exchanges. They have the money and you have garbage. However you can try to get a refund through your card company if they have not changed credit card processing companies by the time you jumped through 100 hoops to obtain a refund. I still have not received a refund and it has been almost 4 months now . I sent back my order with delivery confirmation which is a must as these scumbags will deny getting them.
They operate out of an aluminum house trailer located in one of Florida's fine trailer parks. Nancy Diraffaele is over 65 years old and I suspect her partner in crime Gary Hoffman is also so maybe they are going senile? At DexKnows.WhitePages.com you can find them listed and all their neighbors phone numbers but theirs is unlisted for a very good reason I suspect. Many times neighbors will have their numbers, so it might be worth a try if you need to contact these scumbags.
Any company that does not list a contact phone number is not a company to do business with. These people have no morals, total RipOffs and scum of the earth. Stay away at all costs!
This report was posted on Ripoff Report on 07/23/2010 07:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Poppy-Pod-Depot/internet/The-Poppy-Pod-Depot-Gary-Hoffman-and-Nancy-Diraffaele-Place-order-and-they-send-you-garbag-626093. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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