- Report: #29376
Complaint Review: The Puppy & Kitty Nursery
| The Puppy & Kitty Nursery 7190 Ulmerton Road
Largo, Florida U.S.A. |
|
The Puppy & Kitty Nursery - Selling Puppies with Congenital Defects Never Again will I buy from a pet store Largo Florida *UPDATE ..just look at my dogs picture
*Consumer Comment: Be Informed BEFORE you buy
*UPDATE EX-employee responds: Spur of the moment purchases
*REBUTTAL Individual responds: Another Florida Breeder to beware of is ENVY CHIHUAHUAS Vicky Bisard Whipple
*Consumer Suggestion: Happiness is Pets in Arlington Heights, IL-Steve Kruse the breeder in Iowa
*Consumer Comment: Puppy & Kitty Nursery reported to Better Business Bureau
*Consumer Comment: the emotional purchase
*Consumer Suggestion: pet shop undercover
*Consumer Comment: Take Action in Your Petstores
*Consumer Comment: response to person in illinois who wants mary ann
*Consumer Suggestion: To Mary Ann, Plainfield, IL
*Consumer Comment: I had to give him back......
*Consumer Suggestion: How Did They Dispose of Max?
*Consumer Comment: Lost of Olde Bulldog
*Consumer Suggestion: Puppy Mills and Breeders
*Consumer Comment: response to a response - its those people who sell them, they are supposed to know better.
*Consumer Suggestion: Use Your Own Veterinarian
*Consumer Suggestion: Purebreeds, Purchases
*Consumer Comment: someone who bought a sick puppy from their store
*Author of original report: Pet Shops and Puppymills
*Author of original report: Pet Shops and Puppymills
*Author of original report: Pet Shops and Puppymills
*Author of original report: Pet Shops and Puppymills
*Consumer Comment: Did you check your husbands genes!?
*Consumer Comment: Puppy Mills a NO-NO
*UPDATE EX-employee responds: Horrible Company, Employees would smoke in the building with the dogs, one even gave a sick dog a wine cooler.
*Consumer Comment: I beg to differ
*Consumer Suggestion: Hereditary Diseases - A Chance That YOU Take!
*Consumer Comment: Thanks for the info
*Consumer Suggestion: How to do research.
*Consumer Suggestion: How to do research.
*Consumer Suggestion: How to do research.
*Consumer Comment: How the breeder was found
*Consumer Comment: WE WERE ABUSED BY PUPPY KITTY TOO----OUR STEVE KRUSE BULLDOG PUPPY DIED TOO.
*0: Puppy and Kitty Nurser - Selling puppies with hereditary defects
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He required surgery which cost $2964. I was told at that time that his other leg had a luxating patella and would probably require surgery. He also has mild hip dysplasia.
These are all hereditary conditions which can be ruled out before buying the puppy by researching the health of the parents. Unfortunately I was a very uniformed consumer at the time and taken in by all the cute puppies running around the store.
This hereditary and congentital defects were discovered after the "one year extended warranty" against such defects had expired. I never contacted the store for a refund for this reason. Maybe I should have, but according to the contract I signed they are not required to do anything.
Since then other hereditary medical problems have surfaced. Zeus suffers from a condition known as Familial Shar-Pei Fever which until we finally diagnosed it cause him to spend a week in the hospital every month on IV fluids. So far in treating Zeus's hereditary illness' we have spent over $10,000 dollars.
I continue to do research looking for alternative medicines and trying to find something to keep him healthy. He is 3 years old now and I love him as much as I would love my own child. He has suffered a great deal but he seems healthy for the moment.
If I had any idea what I was getting into the day I walked into that store I would have run the other way as fast as I could. The fact is they don't know the history of the dogs they are selling and it could take a couple of years for health problems to show up. Buy then you are in love with your dog and would do whatever it takes to keep him healthy.
As far as "The Puppy & Kitty Nursery" go I don't expect to recover any money for Zeus's medical expenses but it would be nice to get a refund.
Kimberly
St. Petersburg, Florida
This report was posted on Ripoff Report on 09/08/2002 07:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Puppy-Kitty-Nursery/Largo-Florida-33771/The-Puppy-Kitty-Nursery-Selling-Puppies-with-Congenital-Defects-Never-Again-will-I-bu-29376. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Be Informed BEFORE you buy
AUTHOR: Concerned59 - (Canada)
SUBMITTED: Sunday, February 01, 2009
In this case and at the very least, a 5 minute Google search would have yielded a complete list of the possible health issues that a shar pei, or any other breed for that matter, might encounter during their life span and how to recognize potential problems in a puppy that may not develop problems until later in life. At best, consult with a veterinarian before you make the purchase. You could then make an informed decision as to whether or not you were willing to accept the variables and risks.
If you make the purchase impulsively, you can still have your puppy examined by a vet directly after the purchase. If any problems had been found within the first few days most pet stores would be more than happy to have you return the puppy for a refund.
With respect to this particular puppy's issues, both the luxating patella which led to the ruptured cruciate and the 'mild' hip dysplasia may be hereditary but not necessarily. It is not uncommon for young dogs with growing frames that are not yet fully developed to be over exerted through exercise or play and end up with these conditions or making what would have been a manageable condition worse. Again, if the puppy had been taken to a vet soon after the purchase these conditions at the very least would have been discussed.
We should also consider making a purchase from a pet store. No matter how well branded they are, no responsible, registered breeder sells to them. So right there you have to be aware that there is a risk of health issues as a result of poor or unmonitored breeding. Buying an extended warranty does not guarantee the health of the pet where as a breeder will and typically for 2 or more years until the animal has reached a fair level of physical maturity.
#2 UPDATE EX-employee responds
Spur of the moment purchases
AUTHOR: Tara - (U.S.A.)
SUBMITTED: Sunday, April 30, 2006
The problem is that any breed of dog over 50 pounds adult weight has a very very good chance of developing hip problems or arthritis. And 75% of small breed dogs have some form of patella luxation. As far as parasites or giardia or coccidia, they are all treatable and very very common when there is more than one dog around another. They are still able to get these diseases even when they get home if there is another animal in the home. But I have watched for three and a half years as the health inspectors have told us we were the best pet store in pinellas county, and that we followed all rules as far as quarantining any sick puppies.
And when you purchase a puppy you sign a form acknowledging we told you about the condition and if you still purchase the puppy well then that seems like you are the one setting yourself up for a possible vet bill or heartache.
If everyone did their research before purchasing any puppy there wouldn't be these problems. You can not tell just from looking at a puppy or it's parents for that matter and make a decision on whether or not that dog will have a defect. The funny thing is that all of the defects complained about in this report are common to the breed the owner purchased and if they had done their homework they would have known that. And a lot of people purchase dogs that are not the right breed for them and then health problems arise from not recieving the proper care.
You are taking a risk no matter what unless you breed your puppy yourself. Pet stores only can go off of the information supplied to them by the breeder, same as if you went to a breeder looking for a puppy, you can only go by the info you get from them. If you wanna complain about a pet store, look at Petland in Largo Mall. Their pups are in glass cages and yuo can see how sick they are just from looking at them. I have never heard anyone make a comment like that about our puppies. And to clarify, there was never a Puppy & Kitty Nursery in Palm Harbor. Our original store is still in it's original location on Ulmerton RD, and our second location was opened on Dale Mabry and we have one in BRadenton.
So as far as I'm concerned, customers have just as much a part to be played in this game. DO YOUR HOMEWORK!
ANd in regards to the SHar Pei story. It should not have taken three years for you to find the luxating patella. They are born with it, so obviously your vet didn't do a very good job examaning your pup for three years. Because if any treatment was necessary it could have been given and the situation prevented. SO I find that on your end of the fault line.
#3 REBUTTAL Individual responds
Another Florida Breeder to beware of is ENVY CHIHUAHUAS Vicky Bisard Whipple
AUTHOR: Sherry - (U.S.A.)
SUBMITTED: Sunday, April 30, 2006
#4 Consumer Suggestion
Happiness is Pets in Arlington Heights, IL-Steve Kruse the breeder in Iowa
AUTHOR: Susana - (U.S.A.)
SUBMITTED: Sunday, November 28, 2004
#5 Consumer Comment
Puppy & Kitty Nursery reported to Better Business Bureau
AUTHOR: Melissa - (U.S.A.)
SUBMITTED: Sunday, September 26, 2004
#6 Consumer Comment
the emotional purchase
AUTHOR: Stefanie - (U.S.A.)
SUBMITTED: Thursday, July 22, 2004
PLEASE PLEASE PLEASE..to the new puppy parent to be do your homework. There are so many cute and cuddly or big and brawly healthy happy puppies that need homes.DO NOT GET CAUGHT UP BY EMOTIONS..just because you see the puppy in the window. Find out what it is and go somewhere where you can see the MOM and DAD and where and how the puppy was raised. Interview many breeders to get a clearer view. Make sure the breeder interviews you as well. The breeder should be as concerned about where the puppy is going as you should where it is coming from.
We are a microwave society..We see it and we must have it now. Patience and slowing the process down in searching for your new best friend will give you the time you need to think clearly and not be caught off guard by the emotional purchase. Leave all credit cards, check books, and cash at home. For the ladies, take your husband with you on you r search. Mine works well when I want to spend money without thinking it over first.The bottom line is that The word Breeder has become something of a TABOO, because these certain type of breeders and pet stores feed one another.
But true honest great breeders do exist. Just a great puppy parents exist.To all the great breeders..lets help the new puppy parents tout by offering great info and make our selves available to them...even if that means they get a healthy puppy somewhere else.Knowledge is power.Puppy parents to be...Seek out good and honest breeders...we are out there..YES WE ARE BREEDERS..but we breed for the betterment of the breed. We are loyal to our dogs and they are treated as 100% members of our families. Stop looking in the widows of pet stores and find us. We will be waiting to here from you.
#7 Consumer Suggestion
pet shop undercover
AUTHOR: Sam - (U.S.A.)
SUBMITTED: Wednesday, July 21, 2004
#8 Consumer Comment
Take Action in Your Petstores
AUTHOR: Bobbi - (U.S.A.)
SUBMITTED: Sunday, July 18, 2004
I worked in an animal shelter for 4 years and saw so many purebreds euthanized! PLEASE try to rescue a pet before buying one, any petstore purchase should be carefully considered. Almost all of the animals sold there have rescue efforts for their breed, check the internet.
I'm sorry you and your dog had to suffer through this,
#9 Consumer Comment
response to person in illinois who wants mary ann
AUTHOR: Mary Ann - (U.S.A.)
SUBMITTED: Saturday, July 03, 2004
#10 Consumer Suggestion
To Mary Ann, Plainfield, IL
AUTHOR: Jo - (U.S.A.)
SUBMITTED: Saturday, July 03, 2004
#11 Consumer Comment
I had to give him back......
AUTHOR: Heather - (U.S.A.)
SUBMITTED: Thursday, July 01, 2004
#12 Consumer Suggestion
How Did They Dispose of Max?
AUTHOR: S.n. - (U.S.A.)
SUBMITTED: Wednesday, June 30, 2004
#13 Consumer Comment
Lost of Olde Bulldog
AUTHOR: Heather - (U.S.A.)
SUBMITTED: Wednesday, June 30, 2004
The vet said it was cause from bad breeding and Max had been suffering since he was a puppy. I went threw hell with Puppy & Kitty Nursery in Largo, they finally had us give Max back and gave us a refund. They would not pay for the bills nor his surgery that was needed. Regina was very rude. When we gave them Maxwe asked what would happen to him? Why couldn't we just keep him. She stated if we wanted a refund she had to take him so she could send him back to the breeder. this hit our family very hard, he was our baby, it took many nights to get over this loss. I wish there was something I could have done......NO ONE SHOULD HAVE TO GO THROUGH THIS...THEY NEED TO BE SHUT DOWN.....
#14 Consumer Suggestion
Puppy Mills and Breeders
AUTHOR: S.n. - (U.S.A.)
SUBMITTED: Monday, June 21, 2004
#15 Consumer Comment
response to a response - its those people who sell them, they are supposed to know better.
AUTHOR: Mary Ann - (U.S.A.)
SUBMITTED: Sunday, June 20, 2004
#16 Consumer Suggestion
Use Your Own Veterinarian
AUTHOR: Linda - (U.S.A.)
SUBMITTED: Sunday, June 20, 2004
The animals from these puppy and kitty mills are often very in-bred, so their predisposed ailments are multiplied. Until we can force pet shops to buy from reputable breeders, the risk will always be there when you buy from them.
#17 Consumer Suggestion
Purebreeds, Purchases
AUTHOR: S.n - (U.S.A.)
SUBMITTED: Saturday, June 19, 2004
#18 Consumer Comment
someone who bought a sick puppy from their store
AUTHOR: Mary Ann - (U.S.A.)
SUBMITTED: Friday, June 18, 2004
#19 Author of original report
Pet Shops and Puppymills
AUTHOR: Kimberly - (U.S.A.)
SUBMITTED: Thursday, January 15, 2004
By (Florida)law any seller of any pet is required to provide the purchaser with an accurate and up to date health certificate signed by a licensed vet. This certificate is only valid for 30 days from the date of the examination.
After my experience with my dog, I started working for a vet and I still do. We see several clients with dogs and cats purchased from pet shops. These pets were sick when they were purchased and they should not have been sold until they had completely recovered. In addition as these animals get older they do present with serious hereditary illness.
Of course you take a risk with any living creature, however the demand for cute purebred puppies and kittens has created a tragic situation for these innocent animals.
My original post was to raise awareness about the puppy mill industry and the pet stores as willing participants. Perhaps that was lost in the translation. And if you misunderstood then maybe so do others.
I urge anyone who reads my report, to please take the time and visit the website I mentioned in an earlier post. It is very educational and goes into much more detail about the pet shop industry and pet sellers. The url is: www.nopuppymills.com
#20 Author of original report
Pet Shops and Puppymills
AUTHOR: Kimberly - (U.S.A.)
SUBMITTED: Thursday, January 15, 2004
By (Florida)law any seller of any pet is required to provide the purchaser with an accurate and up to date health certificate signed by a licensed vet. This certificate is only valid for 30 days from the date of the examination.
After my experience with my dog, I started working for a vet and I still do. We see several clients with dogs and cats purchased from pet shops. These pets were sick when they were purchased and they should not have been sold until they had completely recovered. In addition as these animals get older they do present with serious hereditary illness.
Of course you take a risk with any living creature, however the demand for cute purebred puppies and kittens has created a tragic situation for these innocent animals.
My original post was to raise awareness about the puppy mill industry and the pet stores as willing participants. Perhaps that was lost in the translation. And if you misunderstood then maybe so do others.
I urge anyone who reads my report, to please take the time and visit the website I mentioned in an earlier post. It is very educational and goes into much more detail about the pet shop industry and pet sellers. The url is: www.nopuppymills.com
#21 Author of original report
Pet Shops and Puppymills
AUTHOR: Kimberly - (U.S.A.)
SUBMITTED: Thursday, January 15, 2004
By (Florida)law any seller of any pet is required to provide the purchaser with an accurate and up to date health certificate signed by a licensed vet. This certificate is only valid for 30 days from the date of the examination.
After my experience with my dog, I started working for a vet and I still do. We see several clients with dogs and cats purchased from pet shops. These pets were sick when they were purchased and they should not have been sold until they had completely recovered. In addition as these animals get older they do present with serious hereditary illness.
Of course you take a risk with any living creature, however the demand for cute purebred puppies and kittens has created a tragic situation for these innocent animals.
My original post was to raise awareness about the puppy mill industry and the pet stores as willing participants. Perhaps that was lost in the translation. And if you misunderstood then maybe so do others.
I urge anyone who reads my report, to please take the time and visit the website I mentioned in an earlier post. It is very educational and goes into much more detail about the pet shop industry and pet sellers. The url is: www.nopuppymills.com
#22 Author of original report
Pet Shops and Puppymills
AUTHOR: Kimberly - (U.S.A.)
SUBMITTED: Thursday, January 15, 2004
By (Florida)law any seller of any pet is required to provide the purchaser with an accurate and up to date health certificate signed by a licensed vet. This certificate is only valid for 30 days from the date of the examination.
After my experience with my dog, I started working for a vet and I still do. We see several clients with dogs and cats purchased from pet shops. These pets were sick when they were purchased and they should not have been sold until they had completely recovered. In addition as these animals get older they do present with serious hereditary illness.
Of course you take a risk with any living creature, however the demand for cute purebred puppies and kittens has created a tragic situation for these innocent animals.
My original post was to raise awareness about the puppy mill industry and the pet stores as willing participants. Perhaps that was lost in the translation. And if you misunderstood then maybe so do others.
I urge anyone who reads my report, to please take the time and visit the website I mentioned in an earlier post. It is very educational and goes into much more detail about the pet shop industry and pet sellers. The url is: www.nopuppymills.com
#23 Consumer Comment
Did you check your husbands genes!?
AUTHOR: Emmi - (Germany)
SUBMITTED: Wednesday, January 14, 2004
I dont think so and if you two would have a child with an hereditary disease - who would you sue for this?
God?
#24 Consumer Comment
Puppy Mills a NO-NO
AUTHOR: Bill - (U.S.A.)
SUBMITTED: Saturday, January 10, 2004
#25 UPDATE EX-employee responds
Horrible Company, Employees would smoke in the building with the dogs, one even gave a sick dog a wine cooler.
AUTHOR: Melanie - (U.S.A.)
SUBMITTED: Saturday, October 18, 2003
#27 Consumer Suggestion
Hereditary Diseases - A Chance That YOU Take!
AUTHOR: RJ - (U.S.A.)
SUBMITTED: Wednesday, June 25, 2003
"The demand for ever-more-perfect purebread dogs has concentrated bad recessive genes and turned many pets into medical mightmares. The best way to protect yourself, especially before you buy your next puppy, is to know the genetic diseases your favorite breed is prone to suffer. You really want to avoid an animal predisposed to getting a genetic disease, because treatment is expensive and onset of the disease is emotionally very, very draining."
It also reads, "Mixed-breed mutts did not suffer from hereditary diseases."
In other words, don't blame the seller. They don't KNOW for sure any more than you do that the dog will become sick or die. You can't usually see an inherited disease. It's the chance YOU take and the money you must spend to have that PUREBREAD.
Adopt a mutt and be happy!
#28 Consumer Comment
Thanks for the info
AUTHOR: Angelina - (U.S.A.)
SUBMITTED: Monday, June 09, 2003
Thanks for the info on the breeder's information. Well unfortunately its too late, my husband and i brought the puppy back to the store after we received bad news from our vet. She was seriously ill and that they had sold us and unfit dog, they sent her home with severe Coccidia, and also severe ear mites. She got very ill on us over the weekend and we made the decision of taking her back. But my husband and I arent stopping there. The owner of puppy kitty nursery got very nasty me. So I have decided to go to the news station and newspaper with my story and i wanted to know if you would like to contribute your story along with mine. I would really appreciate if you would and possibly contact me through my e-mail address at Contactmanning@aol.com. Thank you for all your help and information.
#29 Consumer Suggestion
How to do research.
AUTHOR: Kimberly - (U.S.A.)
SUBMITTED: Sunday, June 08, 2003
I had the AKC registration number and name of the sire and the people at the nopuppymills site found the breeder's name.
This site is very informative and I recommend it to anyone thinking of getting a pure breed.
Also if the seller is claiming that the pups are AKC registered you can find out for sure on their website "akc.org" for a small fee.
#30 Consumer Suggestion
How to do research.
AUTHOR: Kimberly - (U.S.A.)
SUBMITTED: Sunday, June 08, 2003
I had the AKC registration number and name of the sire and the people at the nopuppymills site found the breeder's name.
This site is very informative and I recommend it to anyone thinking of getting a pure breed.
Also if the seller is claiming that the pups are AKC registered you can find out for sure on their website "akc.org" for a small fee.
#31 Consumer Suggestion
How to do research.
AUTHOR: Kimberly - (U.S.A.)
SUBMITTED: Sunday, June 08, 2003
I had the AKC registration number and name of the sire and the people at the nopuppymills site found the breeder's name.
This site is very informative and I recommend it to anyone thinking of getting a pure breed.
Also if the seller is claiming that the pups are AKC registered you can find out for sure on their website "akc.org" for a small fee.
#32 Consumer Comment
How the breeder was found
AUTHOR: Angelina - (U.S.A.)
SUBMITTED: Friday, June 06, 2003
#33 Consumer Comment
WE WERE ABUSED BY PUPPY KITTY TOO----OUR STEVE KRUSE BULLDOG PUPPY DIED TOO.
AUTHOR: Kimberly - (U.S.A.)
SUBMITTED: Monday, April 28, 2003
i AM SO SORRY TO HEAR THAT YOU AND ZEUS SUFFERED SO MUCH. MY ANGUISH HAS TURNED TO ANGER AND I AM READY TO DO WHAT I CAN TO ENSURE THIS DOES NOT HAPPEN TO ANYONE ELSE. REGINA IS A STINGY MALICIOUS WITCH. AND STEVE KRUSE NEEDS TO BE RECOGNIZED AS THE PUPPY MILL THAT HE IS.
WE ATRE REPORTING ON ABC THIS WEEK....IF YOU GET THIS PLEASE CALL OR EMAIL ME SO I CAN GIVE YOU THE SPECIFICS. I WOULD LOVE FOR YOU TO TELL YOUR STROY TOO.
OUR TRAGIC STRORIES NEED TO BE TOLD SO WE CAN SAVE OTHERS FROM ENDURRING THE SAME HEARTACHES.
I HOPE TO HEAR FROM YOU SOON.
BEST.
#34 0
Puppy and Kitty Nurser - Selling puppies with hereditary defects
AUTHOR: - ()
SUBMITTED: Friday, December 06, 2002

