- Report: #985131
Report - Rebuttal - Arbitrate
Complaint Review: The Pyramid Collection
The Pyramid Collection355 Main Street Whitinsville, MA 01588 whitinsville, Massachusetts United States of America
The Pyramid Collection Lazy, Rude, Cheap, False, whitinsville, Massachusetts
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They credited the wrong account and didnt send me my new item or send me my money back. I was on hold for over an hour! Talked to 2 customer service reps and a manager. No one could help- just said they were sorry. Nothing was done.
I will not recommend this company to anyone, which is sad, I thought they had neat clothes. The items I sent back were cheaply made though. Figured I would give it one more chance with an exchange- and this was back in September.. it is now December and still nothing. This company is slow on contacting customers back and does not follow through. The 100% customer satisfaction is a joke.
This report was posted on Ripoff Report on 12/20/2012 03:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Pyramid-Collection/whitinsville-Massachusetts-01588/The-Pyramid-Collection-Lazy-Rude-Cheap-False-whitinsville-Massachusetts-985131. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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