• Report: #560849

Complaint Review: The RUSH Fitness Complex - Corporate, Knoxville, TN

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  • Submitted: Wed, January 27, 2010
  • Updated: Wed, January 27, 2010

  • Reported By: Holly — Louisville Tennessee United States of America
The RUSH Fitness Complex - Corporate, Knoxville, TN
6510 Chapman Highway Knoxville, Tennessee United States of America
  • Phone: 865-777-7874
  • Web:
  • Category:

The RUSH Fitness Complex - Corporate, Knoxville, Tennessee Rush Fitness KEY TAG COST ME $946.00 Knoxville, Tennessee

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I joined the Alcoa location in May 2008, in early 2009, I requested to transfer locations. In April 2009, I injured my back and was unable to go to the gym. Once I was able to figure out my back injury, I asked the General Manager at Chapman location what I needed to get my training money back $340.00 and get out of my membership. I was told I had to write a letter and get a signed Dr's note showing my medical need to be let out of my membership.
I was then told by the Corporate Office (KYLE) that I would not be getting a refund of $340.00, and that I OWED them $133.00 for the money that was due on my contract.
I was never able to obtain a copy of my contract where it showed that my training money was non-refundable.
I gave up in defeat and paid the $133.00 in person at the Chapman location. I WAS NEVER told I had to hand in the "KEY card" that you attach to your key chain to scan into the gym. I never got a collection letter, nor call from them until today.
They sent my "account" to a Maryland Collection agency for FAILURE to return the KEY CARD, and are trying to collect/sue me for the full amount due on the three year membership I signed up for in May 2008.
I signed up for a three year contract. I paid from May 2008 until August 2009. They are sueing me for an additional 11 months??? $29.95 divided into $946.00 is 31.58 months.
DON'T do it if you are thinking of joining go to Cxxxx Sxxxx(((REDACTED)))



 

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This report was posted on Ripoff Report on 01/27/2010 03:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-RUSH-Fitness-Complex-Corporate-Knoxville-TN/Knoxville-Tennessee-37920/The-RUSH-Fitness-Complex-Corporate-Knoxville-Tennessee-Rush-Fitness-KEY-TAG-COST-ME-9-560849. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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