- Report: #621155
Report - Rebuttal - Arbitrate
Complaint Review: The Reader's Digest Association, KY 40281
The Reader's Digest Association, KY 402817501 Winstead Drive, Louisville, KY 40281 Prescott, Arizona United States of America
The Reader's Digest Association, KY 40281 -- BEWARE OF UN-ORDERED BOOKS -- Payment Processing Center in Prescott, Arizona
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Reader's Digest sent a box which states on the outside " you have been sent a Free Gift plus a new customer bonus gift! -- SEE INSIDE -- ". The problem is I did not ask to be a "New Customer" of Reader's Digest. I did not order any reading material. I opened the box to see if there was correspondence with a phone number inside so I could call and advise I was returning the items. No correspondence was inside box.
The address on the box read, "The Reader's Digest Association, Inc., 7501 Winstead Drive, Louisville, KY 40281." Being suspicious of their "Free Gift", I held the item in it's original box just in case I was billed for it. The next week, the BILL arrived for me to pay for the item I did not order before July 28, 2010. The new address read "Reader's Digest, Payment Processing Center, P.O. Box 80010, Prescott, AZ 86304-8010". I called 411 to get the number to the business in Prescott, AZ and was told there is "No listing" for Reader's Digest in that City and State.
I find it hard to believe that a Company like Reader's Digest do not have a phone or email address where customers can reach them. I have no intentions on paying for this non-ordered item, and do not want bad credit ratings because of it. I will mail it back to them once they contact me with a return label and instructions where to mail it.
This report was posted on Ripoff Report on 07/07/2010 02:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Readers-Digest-Association-KY-40281/Prescott-Arizona-86304-8010/The-Readers-Digest-Association-KY-40281-BEWARE-OF-UN-ORDERED-BOOKS-Payment-Proce-621155. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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